Social and Behavioral Sciences Commons^™

The Presentation Of Paradise: Impression Management And The Contemporary Nursing Home, Jason S. Ulsperger, John Paul

The Qualitative Report

This report discusses dramaturgical perspectives, organizational impression management, and the history of the nursing home industry. Through participant observation, it uses a critical dramaturgical analysis to examine social interaction in three for-profit nursing homes. It explores how employees in these facilities create impressions of affective care in the face of negative publicity and long-term care competition. Specifically, the article examines four impression management tactics related to nursing home environments, concluding with suggestions for future research relating to organizational deviance.