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Social and Behavioral Sciences Commons™
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Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
Purchase Of Service Contracting Versus Government Service Delivery: The Views Of State Human Service Administrators, Peter M. Kettner, Lawrence L. Martin
Purchase Of Service Contracting Versus Government Service Delivery: The Views Of State Human Service Administrators, Peter M. Kettner, Lawrence L. Martin
The Journal of Sociology & Social Welfare
Purchase of service contracting (POSC) as a mode of human service delivery is based largely on untested normative grounds. This article presents the results of a national study comparing the views of state human service administrators on the relative merits of POSC versus government service delivery in four issue areas: (1) service costs, (2) service quality, (3) bureaucracy and red tape, and (4) effect on government employees. The study results provide some support for POSC in three of the four issues areas. The study finds that geography plays no role in the views of state human service administrators, but that …
Managed Computer System Conceptualization: Knowing When To Say No, Menachmen Monnickendam
Managed Computer System Conceptualization: Knowing When To Say No, Menachmen Monnickendam
The Journal of Sociology & Social Welfare
Computer systems in human services are often abandoned after significant investments have already been made. A case study of preventing the utilization of a wrong computer system for a child development center illustrates how managed system conceptualization minimized damage. Critical consciousness and adherence to specific computer implementation technology created an environment which supported recurrent system efficacy evaluation. When the system, as initially conceptualized, could not meet practitioners' needs, early project abandonment was achieved. Some considerations for successful system development in human service are presented.