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Social and Behavioral Sciences Commons

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Series

2009

University of Nebraska at Omaha

Libraries

Articles 1 - 3 of 3

Full-Text Articles in Social and Behavioral Sciences

Online Reference Question Protocol, Nora Hillyer Oct 2009

Online Reference Question Protocol, Nora Hillyer

Criss Library Faculty Proceedings & Presentations

This presentation first provides a snapshot of internet habits of college-age patrons. Then, following topics are discussed: concerns with online reference; ideas to use online reference to its fullest potential; the human element online; personal space; and language of communication for the online environment; handling rude/impatient users; more issues to consider; and words of advice from veterans


Cast A Net: Meshing Libraries With Service Learning, Joyce Neujahr, Nora Hillyer Oct 2009

Cast A Net: Meshing Libraries With Service Learning, Joyce Neujahr, Nora Hillyer

Criss Library Faculty Proceedings & Presentations

Common Missions and Goals; Tying UNO Faculty, Students, and Community Partners Together; Service Learning Defined; Where is the Library in Service Learning; Service Learning Projects at the Criss Library; Mesh Your Library with Service Learning; What can the Library Offer SL Projects?


What The Text Is Happening? : Texting, Mobile Communications And The Academic Library, Audrey Defrank, Linda Parker Oct 2009

What The Text Is Happening? : Texting, Mobile Communications And The Academic Library, Audrey Defrank, Linda Parker

Criss Library Faculty Proceedings & Presentations

Academic libraries are looking for ways to stay relevant to the Millennial/Internetgeneration. At the University of Nebraska at Omaha (UNO) Criss Library, we are conducting a pilot study on mobile computing to provide people to people (p2p) reference services. We will use smart phones and iPhones to interact with students who need information assistance. The study's objectives are the following: 1. Collect data to inform decisions about budgeting, reference services and staffing to re-tool for mobile computing; 2. Identify the audience for mobile computing; 3. Identify the skill sets needed by staff; 4. Create an action plan for redefining the …