Social and Behavioral Sciences Commons^™

Serving Graduate Students At A Community College Library, Daniel K. Blewett

Journal of Graduate Librarianship

Even though a community college library rarely attempts to offer the same depth of support found at a university, it can still serve the needs of local graduate students in two ways: through the library’s core collection of print and electronic resources, and through its on-site services, spaces, and librarian expertise. Graduate students need to know that these resources are available to them. The knowledge and ability of the librarian is key to supporting this patron group. This article is informed by the author’s experiences at the College of DuPage, a large comprehensive community college in northeastern Illinois.

Quincy Pugh Retiring After 42 Years Working In Public Libraries, Lisa Gieskes

South Carolina Libraries

Quincy Pugh, Film & Sound Manager of Richland Library, has announced that he is stepping down this summer. Pugh is Richland Library’s first film and sound librarian and he shares his vision for libraries.

Improving Transgender Policy For A More Equitable Workplace, Nicole M. Elias, Rana Lynn Johnson, Danny Ovando, Julia Ramirez

Journal of Public Management & Social Policy

Sex and gender categories have become more fluid in recent years. With evolving understandings of sexual orientation and gender identity, public administrators are confronted with questions of how to craft policy and make decisions based on new conceptions of sex and gender for transgender employees. Policy and practice is especially challenging in the workplace where sex and gender encompass both personal and professional dimensions. Within the public sector, the federal government is recognized as a leader on these issues, and this work examines federal transgender policy to answer the following questions: 1) how are federal agencies addressing transgender issues in …

The Use Of Lapor! As A Medium For Delivering Citizen Concerns About Public Services To Government, Lastria Nurtanzila, Aldi Rizal Prasetya

Jurnal Ilmu Informasi, Perpustakaan dan Kearsipan

The development of information and the rapidly growing digital world have affected all aspects of life, including the public service sector. To make public services more accessible to the community, the Indonesian government has implemented LAPOR!, an e-government application. Citizens can use LAPOR! to submit concerns or complaints regarding public services to the government. The present qualitative study examined the use of LAPOR! as a tool for delivering information to the Indonesian government, using a review of relevant literature and secondary data. The study explores how LAPOR! functions, what features are provided, how citizens have responded to the availability of …

Sistem Informasi Desa (Sid) Terong Based On Community: Towards A Personal Archive Service Model, Titi Susanti

Jurnal Ilmu Informasi, Perpustakaan dan Kearsipan

This article analyzes the process of making Sistem Informasi Desa (SID) based on community established in Terong Village, Dlingo, Bantul district, Yogyakarta. This program is known as the basic administrative system that has compiled the system based on the potential and the needs of society to access public (services). This study uses qualitative research methods. Data are collected through observation, interviews and literature review. Meanwhile, the data analysis carried out through, (1) data reduction, (2) data presentation, and (3) conclusion/verification. The data triangulation technique is used in validation phase in order to make the results are credible. The results showed …

Ethics And The “Root Of All Evil” In Nineteenth Century American Law Practice, Michael Hoeflich

St. Mary's Journal on Legal Malpractice & Ethics

This Article discusses the bifurcated notions on the purpose of working as an attorney—whether the purpose is to attain wealth or whether the work in and of itself is the purpose. This Article explores the sentiments held by distinguished and influential nineteenth-century lawyers—particularly David Hoffman and George Sharswood—regarding the legal ethics surrounding attorney’s fees and how money in general is the root of many ethical dilemmas within the arena of legal practice. Through the texts of Hoffman and Sharswood, we find the origins of the ethical rules all American attorneys are subject to in their various jurisdictions.

On Public Service Broadcasting: Against The Tide, Helena Sheenan

Irish Communication Review

The defence of public service broadcasting has become so unfashionable in recent years. Despite an international climate bearing down upon Its economic base from without and an erosion of its ethos from within, I seem to be among an ever dwindling number who want to defend It.

An Annotated Bibliography On Bias In Library Services And Collections, Denise Dimsdale

Georgia Library Quarterly

This annotated bibliography provides a selection of resources that delve into the topic of bias as it relates to library services and collections in the 21^st century. Globalization, corporate hegemony, Internet search engines, and technologies such as virtual reference contribute to an environment where the librarian must be aware of personal and external biases in order to make appropriate decisions. The resources presented touch on ethics, neutrality, social responsibility, advocacy, selection and censorship. This broad spectrum of bias related topics will be especially helpful for librarians providing reference services and collection development in today’s library information environment.

They Sought Our Help: A Survey Of One-On-One Research Assistance At The University Of Tennessee Lupton Library, Sarla R. Murgai

The Southeastern Librarian

Providing research assistance on an individual basis to patrons has long been a standard service in the panoply of services at many academic libraries. The University of Tennessee at Chattanooga (UTC) Lupton Library describes its one-on-one research service as follows: "if you are new to using the library resources, can’t find the right source for your paper or need a demonstration of a database, need help in tracking an obscure article, or have any other questions that require a little extra help, Lupton Library offers one-on-one research help to students and faculty. You many request a research appointment online or …

Expectations & Excitations: The Library As A Happening Place, Alan Bernstein

Georgia Library Quarterly

The article discusses the author's experience of conducting a study on how the library meets the expectations of its patrons at the Odum Library at Valdosta State University in Valdosta, Georgia.

Promoting Federal Depository Libraries: Improving Public Access To U.S. Government Information, Newkirk Barnes

The Southeastern Librarian

Since its creation in 1860, the U.S. Government Printing Office (GPO) has supplied the nation’s Congress, federal agencies, and citizenry with the information they need to carry out their daily activities (Morehead 1999, 15). Through its Superintendent of Documents programs, the GPO produces and disseminates the largest volume of U.S. government publications in the world (U.S. Government Printing Office 2003).

The most widely publicized of the Superintendent of Documents programs is the Federal Depository Library Program (FDLP). Authorized by Title 44 of the United States Code, the FDLP provides the American public with information resources from the legislative, executive and …

An Interview With Chip Morrison: Public Service As A Value, Chip Morrison

Maine Policy Review

Earlier this year, Charles "Chip" Morrison completed seven years of service in the administration of Maine Governor John McKernan, first as Commissioner of Administration and then as Commissioner of Labor. At a time when experience in government, whether in an appointive or elected capacity, is looked upon by many with a mixture of suspicion and disdain, Morrison preaches the sermon of government-as-service. In this interview, Morrison also talks about the values which have guided him in his public service career and touches upon a number of public policy issues with which he was involved as a department head.