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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Companies' Responses To Negative Online Reviews, Claudia L. Ramos Dec 2014

Companies' Responses To Negative Online Reviews, Claudia L. Ramos

Theses and Dissertations - UTB/UTPA

Past research has revealed that very little research had examined services recovery strategies in the online context. The study investigated different types of companies’ responses to negative online reviews as a service recovery strategy after a service failure. The current research centers on the relationship between one service recovery strategy and three online customer behavioral reactions: post-purchase cognitive dissonance, post-recovery satisfaction and re-purchase intentions. Participants were randomly assigned to one of five conditions and were asked to complete a questionnaire that measured cognitive dissonance, post-recovery satisfaction and re-purchase intention scores, as well as demographic items. Results showed that the apology …


Assessment And Treatment Of Elopement In Young Children With Autism, Ivette Andrade Dec 2014

Assessment And Treatment Of Elopement In Young Children With Autism, Ivette Andrade

Theses and Dissertations - UTB/UTPA

Elopement, leaving a caregivers side without permission or supervision, is a behavior that is more prevalent among children with autism as compared to their typically developing peers. With potentially fatal consequences (e.g., drowning, being run over, abducted), it is reported to cause high levels of stress for caregivers. In the present study, we evaluate the assessment and treatment of elopement using a multicomponent treatment package to address the multiple functions of elopement. The treatment consisted of an antecedent treatment procedure, blocking and differential reinforcement of other behaviors with extinction (DRO w/ EXT). An ABAB reversal design was utilized to assess …


Anxiety Symptoms Among Mexican And Mexican American Groups Based On Acculturation, Yolanda Rodriguez Aug 2014

Anxiety Symptoms Among Mexican And Mexican American Groups Based On Acculturation, Yolanda Rodriguez

Theses and Dissertations - UTB/UTPA

The incidence of somatic and cognitive anxiety symptomatology has been found to affect up to 29% of Latinos. Currently literature is problematic in regards to its neglect of the heterogeneous nature of the Latino population. In order to correctly analyze the within-group differences in anxiety symptomatology, this study focused in identifying the individual characteristics of Latinos of Mexican origin residing in the United States. Participants consisted of 190 college students from the University of Texas-Pan American. The relationships between vertical/horizontal collectivism, vertical/horizontal individualism, sex, annual income, and immigration status were studied. Vertical and horizontal individualism were found to be positively …


Bilingualism And Age Of Onset Of Alzheimer's Disease And Vascular Dementia In Hispanic Americans, Deborah M. Lawton Aug 2014

Bilingualism And Age Of Onset Of Alzheimer's Disease And Vascular Dementia In Hispanic Americans, Deborah M. Lawton

Theses and Dissertations - UTB/UTPA

Studies have linked bilingualism to later age of onset of Alzheimer’s disease in comparison to monolinguals. It has been theorized that in bilinguals inhibitory control is consistently used to suppress one language, leading to enhanced executive functioning and an increase in cognitive reserve. The effect of bilingualism on age of diagnosis was investigated retrospectively using data from the Sacramento Area Latino Study on Aging. This involved a longitudinal cohort of 1,789 Hispanic Americans > 65 years of age. Within the cohort there were 128 cases of dementia: 85 diagnosed with Alzheimer’s disease and 43 diagnosed with vascular dementia. Analysis of variance …


Premenstrual Experiences: The Simultaneous Examination Of The Association Of Self-Perceived Stress, College-Related Stress, And Sleep Quality, Sara Julia Gonzalez Jul 2014

Premenstrual Experiences: The Simultaneous Examination Of The Association Of Self-Perceived Stress, College-Related Stress, And Sleep Quality, Sara Julia Gonzalez

Theses and Dissertations - UTB/UTPA

Research suggests that stress may contribute to the severity of premenstrual experiences, but the contribution of different types of stress has not been carefully examined. Using self-report measures, the current study examined the relation between self-perceived stress, college-related stress, sleep quality, and premenstrual experience in a predominantly Hispanic female college sample. Results indicated that self-perceived stress accounts for a statistically significant proportion of the variance in premenstrual experience ratings, with higher stress associated with greater premenstrual distress. Based on a hierarchical regression analysis, adding college-related stress to the predictive model allows for a significantly larger amount of the variance in …


Snow Monkeys In South Texas, A Thirty Year Study Of Behavioral Adaptation, Lou E. Griffin May 2014

Snow Monkeys In South Texas, A Thirty Year Study Of Behavioral Adaptation, Lou E. Griffin

Theses and Dissertations - UTB/UTPA

A thirty year study of a transplanted species of primate, Macaca fuscata, Japanese snow monkey, documents the environmental influences on an intact troop relocated from Arashiyama, Japan to south Texas. These influences include novel disease, toxins, and predation. The effects of the environment on the social structure, hierarchy, and population of the primates are presented. The study begins in 1972 and is completed in 2002.


An Evaluation Of Alternative Methods For Online Survey Recruitment: The Equivalency Of Data Collected Through Amazon Mechanical Turk And Second Life To Traditional Undergraduate Student Samples, Elizabeth M. Briones May 2014

An Evaluation Of Alternative Methods For Online Survey Recruitment: The Equivalency Of Data Collected Through Amazon Mechanical Turk And Second Life To Traditional Undergraduate Student Samples, Elizabeth M. Briones

Theses and Dissertations - UTB/UTPA

A major proportion of psychological research uses subjects from undergraduate populations. Increasingly, researchers are exploiting the Internet to reach beyond the traditional undergraduate sample. The current study sought to compare data obtained from a conventional undergraduate student sample to data collected via two online survey recruitment platforms: Amazon’s Mechanical Turk (MTurk) crowdsourcing site and the virtual environment of Second Life (SL). Data obtained via these online recruitment platforms was statistically equivalent to the data obtained from the college sample, based on standardized measures of psychological stress and sleep quality. Additionally, correlations between the sleep and stress measures were not statistically …