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Social and Behavioral Sciences Commons

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Articles 1 - 5 of 5

Full-Text Articles in Social and Behavioral Sciences

The Impact Of Leisure-Sport Facility Design On Customer Satisfaction, Alvin Y. Lee Jan 2003

The Impact Of Leisure-Sport Facility Design On Customer Satisfaction, Alvin Y. Lee

Theses: Doctorates and Masters

Marketing, retailing, organizational behavior and consumer behavior textbooks often mention the effects of servicescape atmospherics, physical design and decor elements on facility users. Service managers also recognize it as being an important aspect of their businesses. Yet, in marketing, there is surprisingly little research that is based on theoretical models which predict customer reactions to the different elements in the servicescape. Even less has been done to explore the effects of servicescape elements on customer satisfaction and behavioral intentions. This thesis focuses on selected aspects of Bitner's (1992) servicescape framework and explores the effects of layout. accessibility, aesthetics, electronic equipment, …


Sentencing Decisions : The Public View Of The Effects Of Consequences Of Crime, Offender Remorse And Type Of Crime, Jodie S. Wright Jan 2001

Sentencing Decisions : The Public View Of The Effects Of Consequences Of Crime, Offender Remorse And Type Of Crime, Jodie S. Wright

Theses: Doctorates and Masters

The Australian justice system is based in a conventional model of justice with the aim of uniformity in sentencing. It is important to ascertain public opinion on the relevance of different factors to be taken into account at sentencing as accurately as possible, in order to provide informed public opinion which may assist policy makers in making legislation or educating the public on these matters. The current study examined the impact of varying levels of victim harm (high or low) and offender remorse (high or low) for both person and property crimes on sentencing decisions made by both male (n …


The Influence Of Male Gender Role Conflict On Life Satisfaction, Tracey Hancock Jan 2001

The Influence Of Male Gender Role Conflict On Life Satisfaction, Tracey Hancock

Theses: Doctorates and Masters

This study examined the relationship between male gender role conflict and life satisfaction, once the effects of both psychological symptoms and recent traumatic life events were accounted for. The study comprised 100 male participants, 50 from a clinical sample and 50 from a non-clinical sample. Participants were aged between 19 and 70. Participants were asked to complete 4 questionnaires: the Gender Role Conflict Scale, the Satisfaction with Life Scale, the General Health Questionnaire (GHQ-28), and the Life Events Questionnaire. Results were obtained using standard and multiple regression analyses. Gender role conflict was found to impact on life satisfaction for both …


Principles In Public Reasoning About Criminal Justice : Victim Vulnerability, Trust, And Offender Status, Dianne R. Mckillop Jan 2001

Principles In Public Reasoning About Criminal Justice : Victim Vulnerability, Trust, And Offender Status, Dianne R. Mckillop

Theses: Doctorates and Masters

It is popularly assumed that the public is highly punitive toward criminal offenders and that its reasoning about criminal offences is emotionally and morally based. This assumption has been challenged by social scientists who cite influences of news media and methodological flaws in empirical studies as contributing causes. Public sentiment is a basis for law and the increasing responsiveness of legislator to what is perceived to be public opinion on crime means that accurate information on enduring principles in the public's intuitive reasoning about criminal justice is vital. An initial exploratory study (N = 34) presented members of the public …


Affective And Cognitive Bases Of Attitudes Toward Environmental Issues, Julie A. Pooley Jan 1996

Affective And Cognitive Bases Of Attitudes Toward Environmental Issues, Julie A. Pooley

Theses: Doctorates and Masters

This present study seeks to determine the bases of our attitudes toward environmental issues. Is it what we think and believe (cognition) about the environment that determines our attitudes or is it what we feel (affect) that informs us. Previous literature indicates that in some areas affect may be a better predictor of attitudes than cognition. Furthermore the environmental education literature suggests that affect may be a key entry point for environmental education Using Zanna & Rempel's (1988) attitude structure model, the present study seeks to replicate and extend the work of Eagly, Mladinic and Otto (1994) using a free …