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Full-Text Articles in Social and Behavioral Sciences

A Cross-Cultural Study On Complaint Letters : Australian And Korean, Y. R. Kim Jan 1996

A Cross-Cultural Study On Complaint Letters : Australian And Korean, Y. R. Kim

Theses: Doctorates and Masters

The aim of the study is to examine the cross-cultural features of Australian and Korean complaint letters. The point of view adopted is that cultural barriers generate difficulties to producing efficient and successful intercultural communication in addition to linguistic barriers. Although the concept of complaint letters is the same in the two countries, there are difficulties when Australians and Koreans attempt to communicate with the other culture. Firstly the study will explore the validating of the concepts of Korean's four-unit structure (Ki-Sung-Chen-Kyul) and the three unit structure typical of western letter writing (Introduction-Body-Conclusion), and contrast the structures. It posits that …


The Recall And Retention Of New Vocabulary From Second Language Lessons, Toni Dobinson Jan 1996

The Recall And Retention Of New Vocabulary From Second Language Lessons, Toni Dobinson

Theses: Doctorates and Masters

This study set out to take a close look at English language lessons and the Individual language learners ability to recall new words arising In those lessons. Learners were asked to report the new vocabulary items that they could recall immediately after a lesson. Many words were recalled and in some Instances the same word was recalled by more than one learner whereas in others, learners recalled words not recalled by anyone else. Just under half of the words recalled, fitted the former category and just over half fitted the latter category. The amount of vocabulary recalled by individuals varied …


Identification As A Motivator Of Environmentally Responsible Tourist Behaviour, Steve Sertis Jan 1996

Identification As A Motivator Of Environmentally Responsible Tourist Behaviour, Steve Sertis

Theses: Doctorates and Masters

This study examined the use of information in motivating environmentally responsible behaviour. In light of the ineffectiveness of traditional educational methods that have focussed upon affecting behaviour by changing attitudes through the manipulation of cognitive variables, an attempt was made to produce a sense of identification with the Rottnest Island Quokka using the tripartite model of motivational bases of attitudes developed by Hills (1993 ). This model used to determine whether different kinds of information would produce changes in environmental behaviour. Three groups of tourists were given either no information; factual information, consistent with current educational techniques used to influence …


Affective And Cognitive Bases Of Attitudes Toward Environmental Issues, Julie A. Pooley Jan 1996

Affective And Cognitive Bases Of Attitudes Toward Environmental Issues, Julie A. Pooley

Theses: Doctorates and Masters

This present study seeks to determine the bases of our attitudes toward environmental issues. Is it what we think and believe (cognition) about the environment that determines our attitudes or is it what we feel (affect) that informs us. Previous literature indicates that in some areas affect may be a better predictor of attitudes than cognition. Furthermore the environmental education literature suggests that affect may be a key entry point for environmental education Using Zanna & Rempel's (1988) attitude structure model, the present study seeks to replicate and extend the work of Eagly, Mladinic and Otto (1994) using a free …


A Qualitative Evaluation Of The S.A.I.F. Programme, Anne Blair Jan 1996

A Qualitative Evaluation Of The S.A.I.F. Programme, Anne Blair

Theses: Doctorates and Masters

This thesis describes an evaluation of Sexual Assault in Families Inc., Perth, Western Australia (the SAIF programme) which offers therapy and counselling to families where one or more of the children have been sexually abused by one of the family members. The purpose of the study was to demonstrate the use of a triangulated qualitative research methodology in order to determine whether the programme is achieving its objectives in terms of service delivery. It adopted a phenomenological approach in which participants were acknowledged as expert informants who were capable of identifying valued aspects of the programme. The participants were twelve …


Politeness And Paradigms Of Family: A Perspective On The Development Of Communicative Competence In The Japanese Esl Speaker, Christopher J. Conlan Jan 1996

Politeness And Paradigms Of Family: A Perspective On The Development Of Communicative Competence In The Japanese Esl Speaker, Christopher J. Conlan

Theses: Doctorates and Masters

This thesis examines the issue of linguistic politeness in English with specific reference to Japanese ESL speakers. It develops a theoretical framework that sees shared assumptions concerning the marking of social-power and social-distance differentials as crucial. Developing the notion that linguistic politeness is a function of a status-dependent and context-dependent variety of language usage, it argues that there are four fundamental types of utterances, and that speech acts conforming to any of the power and distance configurations by means of which these four utterance types are defined can be considered to be polite if-but only if -both speaker and hearer …