Social and Behavioral Sciences Commons^™

A Qualitative Evaluation Of A Bereavement Service: An Analysis Of The Experiences Of Service Consumers And Providers, Ruth Marquis

Theses: Doctorates and Masters

Human service evaluation has become an important consideration in service delivery due to an increased demand for accountability by funding bodies. Time constraints, financial constraints and political interests, however, influence the implementation and outcomes of evaluation projects. As a result, quantitative methods are most frequently used. Information obtained as the result of quantitative studies which are politically expedient may present a superficial view of a program and overlook the fundamental issues of program delivery which are important to participants. Identification of the valued aspects of program involvement and areas of unmet need from participants' perspectives may remain unknown as a …