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Full-Text Articles in Social and Behavioral Sciences

Resilience In University Students: Academic Success, Recollected Parental Style, And Coping Strategies, Abby Mccann, Richard Hicks Oct 2012

Resilience In University Students: Academic Success, Recollected Parental Style, And Coping Strategies, Abby Mccann, Richard Hicks

Richard Hicks

Coping with challenges is important for finding one's way in life and for success in pursuing one's objectives including higher education attainment. Parents are both blamed and praised for many things, not always justified, but is success in life, or part of it, associated with parenting styles (as recollected by adult children)? This study linked recollections about parental styles with academic success among university students and also examined the relationship between coping strategies and student academic success. Questionnaires on perceived parenting styles, coping strategies, and academic performance (self-recalled) were administered. Results indicated that recollected authoritative parenting style was conducive to …


Coping Strategies And Health Among Call Centre Operators, Richard Hicks, Verity Stoker-Biersteker Oct 2012

Coping Strategies And Health Among Call Centre Operators, Richard Hicks, Verity Stoker-Biersteker

Richard Hicks

One of the most demanding jobs that modern workers have to cope with is that of working in busy, noisy, call centres and coping with the requests, complaints, and often the frustration and rudeness of customers. This chapter reports on the results of a study on how Australian call centre operators survive such a hectic job. The study of 65 internet respondents emphasised the stresses they faced; the coping strategies that call centre employees used ’at work and at home’ indicated that they were under considerable stress and pressure at work. The results indicated that individuals used similar coping strategies …


Sense Of Humor, Personality, And Happiness, Richard Hicks, Alice Saver Oct 2012

Sense Of Humor, Personality, And Happiness, Richard Hicks, Alice Saver

Richard Hicks

We are all interested in humor and happiness. We want to be happy and to have fun and to laugh. We know that life is more bearable if we can laugh, often at ourselves, and we can be more resilient with humor. But humor is a complex construct. We know that humor, happiness and personality attributes are some of the characteristics that are associated with resilience. But what is humor and how can it be defined? In the first section of this chapter, we define what sense of humor is and how it can be measured. The relationships between humor …


Dealing With Uncertainty In Life Commitment: Deciding On A Career, Victoria Alexander, Richard Hicks, Dee Bartrum Oct 2012

Dealing With Uncertainty In Life Commitment: Deciding On A Career, Victoria Alexander, Richard Hicks, Dee Bartrum

Richard Hicks

Resilience and resourcefulness are needed in dealing with major life issues. One such issue faced by all young people is that of career choice, because the effects are life-long in terms of satisfaction, wellbeing and lifestyle choice. This chapter looks at how resilient young people feel (degree of career certainty or uncertainty , or indecision), and what internal resources there are that help or hinder them in those choices. Resourcefulness is thought to be related to optimism and emotional intelligence, and to emotional wellbeing and stability. The situation which young people face represents challenges for them, as they are often …


Reflections On The Factor Structure Of The Occupational Stress Inventory-Revised, Richard Hicks Oct 2012

Reflections On The Factor Structure Of The Occupational Stress Inventory-Revised, Richard Hicks

Richard Hicks

Many studies have identified jobs or occupations where incumbents are most at risk of occupational stress, though stress appears endemic across the whole spectrum of work. The oft cited jobs whose members are most ’at risk’ include those of air traffic controllers, nurses and other health professionals, the police, those in management, teachers, and more. But trying to understand the factors involved that lead to the stressful outcomes, even when people are selected for their jobs on relevant criteria, remains a problem. A difficulty lies in the fact that findings from studies of the relationships between stress and well-being at …


Validation Of The Revised Job Seeker Classification Instrument Among Australian Unemployed, Richard Hicks, Alexander Robey Oct 2012

Validation Of The Revised Job Seeker Classification Instrument Among Australian Unemployed, Richard Hicks, Alexander Robey

Richard Hicks

The Revised Job Seeker Classification Instrument (JSCI-R) was introduced in July 2009 as part of Job Services Australia's aim to help individuals in their attempts to find work. The JSCI-R classified job seekers into one of four 'streams' based on individual circumstances and predicted long term unemployment. The purpose of this research was to establish if differences in psychological wellbeing existed between unemployed Australians in each of the four streams. Psychological wellbeing was tested with negative indicators of Depression, Anxiety, Stress and Negative affect and with positive indicators of General Self Efficacy, Satisfaction with Life, Positive Affect and Work Efficacy. …