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Full-Text Articles in Social and Behavioral Sciences
Strategies To Build An Impactful Institutional Repository: A Case Study Of Singapore Management University, Pin Pin Yeo
Strategies To Build An Impactful Institutional Repository: A Case Study Of Singapore Management University, Pin Pin Yeo
Research Collection Library
An institutional repository (IR) was launched in 2010 for a young university in Singapore. The motivations of setting up an IR were to dissemination the research output through open access, to promote the university and researchers, and to help increase their research impact. A review was conducted on the strategies to build the IR. Some quantitative and qualitative performance indicators were selected and used to measure the success of the IR. The findings of the review were presented and strategies that were successful in building the IR were having a workflow process between the research information system and the repository, …
Have You Cleared Your Cache And Cookies Today? Troubleshooting Tips And Tricks, Kooi Cheng Ooi, Dino Yeo
Have You Cleared Your Cache And Cookies Today? Troubleshooting Tips And Tricks, Kooi Cheng Ooi, Dino Yeo
Research Collection Library
Wish to impart basic e-resources troubleshooting skills to your front desk staff to achieve greater customer satisfaction by resolving the issues straightaway? The presenter will share their tips and tricks, and how you could implement a 2-tier escalation framework to differentiate the straightforward issues and those that requires deeper expertise.