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Full-Text Articles in Social and Behavioral Sciences
An Idea Whose Time Has Come? Explaining The Adoption Of The Board Business Process Reengineering Project, Marisa L. Nold
An Idea Whose Time Has Come? Explaining The Adoption Of The Board Business Process Reengineering Project, Marisa L. Nold
Public Administration Master’s Projects
In their July of 2014 centennial report, the NYS Workers’ Compensation Board (the Board) announced a new project to reengineer their entire system, the Business Process Reengineering project (BPR). Using John W. Kingdon’s Multiple-Streams Approach (MSA) framework, this agenda-setting study attempts to explain why the BPR landed on the NYS policy agenda after many years of complaints by its many stakeholders (problem), not least its high cost. Policy entrepreneurs had long championed various reform ideas. The researcher examines Governor Andrew M. Cuomo’s campaign rhetoric to understand the role of the politics stream in shaping the policy agenda. In this qualitative …