Social and Behavioral Sciences Commons^™

The Application Of Intelligent Agents In Libraries: A Survey, Guoying Liu

Leddy Library Publications

Purpose - The purpose of this article is to provide a comprehensive literature review on the utilisation of intelligent agent technology in the library environment.

Design/methodology/approach - Research papers since 1990 on the use of various intelligent agent technologies in libraries are divided into two main application areas: digital library (DL), including agent-based DL projects, multi-agent architecture for DLs, intelligent agents for distributed heterogeneous information retrieval and agent support to information search process in DLs; and services in traditional libraries, including user interface for library information systems, automatic reference services and multi-agent architecture for library services. For each paper on …