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Overachievers, Procrastinators, And Failed Googling: Exploring Why Students Ask Librarians For Assistance, Jaimie Beth Colvin, Marc Vinyard, Colleen Mullally
Overachievers, Procrastinators, And Failed Googling: Exploring Why Students Ask Librarians For Assistance, Jaimie Beth Colvin, Marc Vinyard, Colleen Mullally
Jaimie Beth Colvin
According to national trends on reference statistics from ARL, reference questions are declining. At our university, however, reference statistics are on the rise. While this is great news, we don’t know why it's happening. We wish that we could attribute this good fortune to our approachable posture and wonderful instruction sessions ... we’re the sirens of the library luring nearby students to our reference desk with our enchanting smiles, but instead of meeting disaster, students find information.
We aren’t mythical creatures, though. We’re just librarians who really want to know the answer to a crucial question: why do our …