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Social and Behavioral Sciences Commons™
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Full-Text Articles in Social and Behavioral Sciences
The Rise Of Multi-Homing In Asia's Ride-Hailing Industry, Hai Wang
The Rise Of Multi-Homing In Asia's Ride-Hailing Industry, Hai Wang
Asian Management Insights
Getting it right secures environmental and economic wins for the present and future.
The Indian Railways: On Track For Transformation, Philip Charles Zerrillo
The Indian Railways: On Track For Transformation, Philip Charles Zerrillo
Asian Management Insights
Manoeuvring infrastructure and digitisation challenges on a massive track network that runs nearly 70,000 route kilometres.
Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller
Ai Gets Real At Singapore's Changi Airport (Part 1), Steve Lee, Steven M. Miller
Asian Management Insights
Ranked as the best airport for seven consecutive years, Singapore’s Changi Airport is lauded the world over for the efficient, safe, pleasurable and seamless service it offers the millions of passengers that pass through its facilities annually. Much of Changi Airport’s success can be attributed to the organisation’s customer-oriented business focus and deeply embedded culture of service excellence, combined with a host of advanced technologies operating invisibly in the background. The framework for this technology enablement is Changi Airport Group’s (CAG’s) SMART Airport Vision—an enterprise-wide approach to connective technologies that leverages sensors, data fusion, data analytics, and artificial intelligence (AI), …
Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller
Distilling Managerial Insights And Lessons From Ai Projects At Singapore's Changi Airport (Part 2), Steve Lee, Steven M. Miller
Asian Management Insights
Since 2017, Changi Airport group (CAG) has initiated a host of pilot projects that use connective and intelligent technologies to enable its move towards digital transformation and SMART Airport Vision. This has resulted in a first wave of deployment of AI and Machine Learning-enabled applications across various functions that can better sense, analyse, predict, and interact with people.