Social and Behavioral Sciences Commons^™

Do Off-Campus Students Still Use Document Delivery? : Current Trends, Michele D. Behr, Julie L. Hayward

University Libraries Faculty & Staff Publications

The tremendous increase in the availability of full text electronic resources has been particularly beneficial to distance education students who do not have easy access to print collections. However Western Michigan University (WMU) has been experiencing a decrease in requests for traditional document delivery of print based materials. This article presents a case study of WMU document delivery services for the distance education community. A survey was also conducted of libraries serving distance education programs to determine whether other institutions are also experiencing a decrease in usage of document delivery. Survey results show a more universal trend toward decreasing requests …