Social and Behavioral Sciences Commons^™

The Effects Of Feedback, Goals, And Consequences On Response Time For Medical Staff In A Medical-Surgical Hospital Setting, Don K. Nielsen

Masters Theses

Organizational Behavior Management (OBM) has developed procedures useful in addressing a variety of organizational challenges. Frequently used components of OBM interventions include feedback, goal setting, and consequences. Literature on various combinations of these components is abundant but there are few reports of their use in the hospital setting. Specifically, no published studies were found that focus on response time of answering patient calls. The present study was an attempt to evaluate the effects of feedback, goals, and consequences on the latency of responses to patient calls. A multiple-baseline design across individuals was used in a hospital setting to evaluate the …

The Effects Of Individual And Group Incentives On High And Low Performance, Heather M. Mcgee

Masters Theses

This study examined the effects of individual and group monetary incentives on the performance of high and low performers. Participants were six college students who performed a computerized work task called SYNWIN. Participants earned points for correct responses and lost points for incorrect responses. The primary dependent variables were the total number of points earned per session and the percent correct per session. An ABAC within-subject reversal design was used, where A= individual incentives, B = group incentives (either high or low performance), and C = hourly pay.

The point scores of all six participants decreased when group incentives were …