Social and Behavioral Sciences Commons^™

Student Satisfaction With Electronic Library Resources At Wayne State University, Robert P. Holley, Ronald R. Powell

School of Information Sciences Faculty Research Publications

This paper reports the results of a survey of student satisfaction with electronic library resources beyond the online catalog at Wayne State University. Undertaken in Fall Term 2000 as a class project for a marketing course, a student team designed, administered, and analyzed a survey sent to a 10% random sample (2,965) of all students with a return rate of 9.41% (271). Almost 40% of the responding students said that they were unaware of electronic resource though 53.8% of these same students answered subsequent questions about use of these resources. Students aware of electronic resources learned about them much more …