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Full-Text Articles in Social and Behavioral Sciences

Strategies To Reduce Flight Attendant Voluntary Turnover, Jorge Tobar Jan 2022

Strategies To Reduce Flight Attendant Voluntary Turnover, Jorge Tobar

Walden Dissertations and Doctoral Studies

Flight attendant voluntary turnover can lead to staffing shortages that can cause severe disruptions to flight schedules, damage the airlines’ reputations, and negatively affect revenues, which are significant challenges for airline leaders. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies airline leaders use to reduce flight attendant voluntary turnover. Data were collected from four leaders from four U.S. airlines in the southwestern United States using semistructured interviews and reviews of organizational documents. Five themes emerged from thematic analysis: improving compensation and benefits packages, implementing rewards and recognition programs, increasing supervisory support, expanding …


Disenfranchised Residents’ Perceptions Of The Public Transportation Accessibility-Job Opportunity Mismatch In San Bernardino, California, Maggi Elgeziry Jan 2022

Disenfranchised Residents’ Perceptions Of The Public Transportation Accessibility-Job Opportunity Mismatch In San Bernardino, California, Maggi Elgeziry

Walden Dissertations and Doctoral Studies

AbstractPeople access employment opportunities at a more affordable rate by using public transportation. In San Bernardino, California, poverty, minority populations, and low-skilled individuals all exceed national rates. This research explored how a cheap and reliable means of transportation would facilitate access to job opportunities that would otherwise be relatively expensive for this disadvantaged population to access. Research has documented the benefit of public transportation in communities where public transportation is pivotal in helping disadvantaged populations access job opportunities. Common good theory (CGT) was used to explain the shared benefit that communities reap when working together for a common socioeconomic purpose. …


Social Exclusion And Community Severance In Impoverished Neighborhoods, Melissa Kerry Stickel Jan 2021

Social Exclusion And Community Severance In Impoverished Neighborhoods, Melissa Kerry Stickel

Walden Dissertations and Doctoral Studies

Transportation infrastructure, such as highways and interstates, creates a barrier that can physically limit access to those living in adjacent neighborhoods, a phenomenon known as community severance. In addition to creating a physical disconnect, these infrastructures can leave residents feeling socially isolated and excluded from the rest of the community. This qualitative single-case study focused on social exclusion and community severance and problems arising from the U.S. transportation network, addressing the development of the interstate system and its possible impacts on communities. The exclusionary effects of transportation-related severance were well supported in the literature. However, most of research had been …


Supply Chain Managers' Reverse Logistics Strategies To Control Cost Through Risk Mitigation, Lawrence A. Reeves Jan 2019

Supply Chain Managers' Reverse Logistics Strategies To Control Cost Through Risk Mitigation, Lawrence A. Reeves

Walden Dissertations and Doctoral Studies

Supply chain managers in the food and beverage industry face significant challenges regarding the use of effective reverse logistics strategies to reduce supply chain disruptions, control risk, and reduce costs. Through the lens of resource dependence theory, the purpose of this multiple case study was to explore reverse logistics strategies used by supply chain managers in the United States to control cost through risk mitigation. Participants in this study included 5 supply chain managers in the food and beverage distribution industry in the state of Georgia who implemented successful reverse logistics strategies to control cost through risk mitigation. Data were …


Recruiting Strategies For Increasing The Number Of Emergency Medical Technician Personnel, Carolyn Denise Mack Jan 2019

Recruiting Strategies For Increasing The Number Of Emergency Medical Technician Personnel, Carolyn Denise Mack

Walden Dissertations and Doctoral Studies

Demand for the emergency medical technician (EMT) is 2 times greater than that of all other occupations. Sustainability of ambulance services (AS) personnel is dependent upon the recruitment of EMTs into the industry. The purpose of this multiple case study was the exploration of the recruiting strategies that AS administrators used to increase the number of EMTs. Herzberg's 2 factor theory of motivation was the conceptual framework for this study. The data collection instrument included semistructured interviews with 6 AS company executives in southeastern New Mexico and southwestern Texas. Secondary data and document from each state's emergency medical services personnel …


Transportation Electrification And Hospital Emergency Planning, Nathaniel Winfield Skinner Jan 2018

Transportation Electrification And Hospital Emergency Planning, Nathaniel Winfield Skinner

Walden Dissertations and Doctoral Studies

Because transportation in the San Francisco Bay Area is increasingly dependent on electricity, factors such as limited electricity storage capacity and nontransferability of batteries between vehicles need to be considered by emergency response planners (ERPs). The purpose of this study was to investigate planning for providing the power to provide emergency transportation for hospital staff/administration and those injured after earthquakes. The research questions of transportation need of emergency staff and patients after an earthquake and differences between Bay Area cities and counties in considering transportation needs were addressed in this qualitative study utilizing a collective case study to assess electric …


Communication Training And Nonemergency Transportation Driver Perception Of Challenging Behavior, Priscilla Wright Jan 2017

Communication Training And Nonemergency Transportation Driver Perception Of Challenging Behavior, Priscilla Wright

Walden Dissertations and Doctoral Studies

Nonemergency transportation drivers play a critical role in helping individuals with Intellectual Disabilities (ID) gain access to community integration opportunities. Challenging behaviors can limit access to enrichment opportunities and possibly increase the likelihood that individuals with ID will be isolated from community enrichment activities. The purpose of this study was to determine if positive behavior support training improved nonemergency transportation drivers' perceptions of challenging behaviors displayed by individuals with ID. For purposes of this study, perception was defined as staff (driver) beliefs about the causes of challenging behavior. A convenience sample of 52 nonemergency transportation drivers was chosen from a …


Incident Traffic Management Respone, Debroah Lynn Leonard Jan 2017

Incident Traffic Management Respone, Debroah Lynn Leonard

Walden Dissertations and Doctoral Studies

The North Carolina State Highway Patrol (NCSHP) and the North Carolina Department of Transportation (NCDOT) are often called upon to assist in traffic incidents. Yet little systematic research has examined the extent to which these two agencies collaborate. This gap in understanding is problematic, as a lack of collaboration may result in significant delays in the clearing of traffic incidents. The purpose of this correlational study was to investigate circumstances when the two agencies collaborated in clearing major traffic incidents, and the efficiency of the clearance of the incidents, through the measurement of normal traffic flow. The theory of the …


Interagency Coordination Of Security Operations In A Large U.S. Seaport, Edmund Levy Jan 2015

Interagency Coordination Of Security Operations In A Large U.S. Seaport, Edmund Levy

Walden Dissertations and Doctoral Studies

Protecting U.S. transportation hubs against a wide variety of security threats, while avoiding undue interference with the normal operations of the hubs, is one of the greatest challenges facing security agencies. The problem addressed in this study was the limited information on the contributing factors to seaport security. The purpose of this case study was to explore issues that can inhibit efficiency of security agency operation and collaboration and to identify actions that have enhanced collaboration. Based on theories of organizational development, leadership, and security tradecraft, this study examined the activities related to maintenance of security at a large California …


Business Strategies To Improve On-Time Deliveries And Profits In Southcentral Alaska, Donald Richard Leaver Ii Jan 2015

Business Strategies To Improve On-Time Deliveries And Profits In Southcentral Alaska, Donald Richard Leaver Ii

Walden Dissertations and Doctoral Studies

Traffic congestion can cause late deliveries, decreased profits from vehicle fuel idling in traffic, and delayed distribution in tight delivery windows. The focus of this study was on developing strategies that business leaders could use to increase on-time deliveries. The conceptual frameworks for this case study were systems theory, traffic equilibrium theory, bathtub theory, and kinematic wave theory. Data were collected from semistructured interviews with 6 delivery service leaders from 3 delivery businesses in Southcentral Alaska. In addition, secondary data were collected from government information. Interview responses were coded to identify trends including delivery time, business activity, and amount of …