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University of Wollongong

People

Faculty of Commerce - Papers (Archive)

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Full-Text Articles in Social and Behavioral Sciences

People And Process: Making Sense Of Change Management, Patrick M. Dawson Jan 2008

People And Process: Making Sense Of Change Management, Patrick M. Dawson

Faculty of Commerce - Papers (Archive)

This paper is about the ways that we seek to manage, steer, resist and make sense of change. It views change as a fluid process that may take unexpected turns. In clarifying what we mean by change and challenging linear stage models, a more dynamic perspective is advocated. A short case study is used to highlight the political aspects of change and to raise critical awareness of some of the key issues that can arise. The paper concludes with some practical guidelines arguing that it is the processual nature of change that makes it both a difficult yet fascinating area …


Engendering Healthy Organisational Communication - Evidence From Australian Female Managers And Business People, Mary Barrett Jan 2003

Engendering Healthy Organisational Communication - Evidence From Australian Female Managers And Business People, Mary Barrett

Faculty of Commerce - Papers (Archive)

Keeping 'good' communication in organisations is one of the most frequently prescribed recipes for organisational well being. Training programs for employees in assertiveness, improved communication, career development, and managing oneself and others, have often called attention to the specifics of verbal interactions between managers, employees and others in the organisation. Such training programs generally suppose that direct, open approaches to communication are best. Yet it has often been asserted in sociolinguistic research that men and women communicate differently, including at work. Despite this, precepts for 'good' communication that are recommended for both genders in communication training are usually consistent with …