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Social and Behavioral Sciences Commons™
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Articles 1 - 4 of 4
Full-Text Articles in Social and Behavioral Sciences
Developing Emotional Intelligence For Leadership In An Australian State Emergency Service, Rae David, Dominique Parrish
Developing Emotional Intelligence For Leadership In An Australian State Emergency Service, Rae David, Dominique Parrish
Faculty of Science, Medicine and Health - Papers: part A
The organizational benefits of emotionally intelligent leaders and leadership are well documented. Likewise, the potential organizational gains from an investment in programmes designed to develop the emotional intelligence of leaders are strongly supported. The critical factor is whether the programmes for developing emotional intelligence will be effective and achieve the desired outcomes. This presentation is based on a study that explored how emotional intelligence can be developed and a subsequent program designed to develop emotional intelligence in a senior management group of a State Emergency Service in New South Wales (NSW), Australia.
How Does An Awareness Of Emotional Intelligence Impact On Practice: Developing Emotional Intelligence In An Education Setting, Dominique Parrish
How Does An Awareness Of Emotional Intelligence Impact On Practice: Developing Emotional Intelligence In An Education Setting, Dominique Parrish
Faculty of Science, Medicine and Health - Papers: part A
No abstract provided.
Australian Women's Perceptions Of Breast Cancer Risk Factors And The Risk Of Developing Breast Cancer, Sandra C. Jones, Christopher A. Magee, Lance R. Barrie, Donald C. Iverson, Parri Gregory, Emma L. Hanks, Anne E. Nelson, Caroline L. Nehill, Helen M. Zorbas
Australian Women's Perceptions Of Breast Cancer Risk Factors And The Risk Of Developing Breast Cancer, Sandra C. Jones, Christopher A. Magee, Lance R. Barrie, Donald C. Iverson, Parri Gregory, Emma L. Hanks, Anne E. Nelson, Caroline L. Nehill, Helen M. Zorbas
Faculty of Health and Behavioural Sciences - Papers (Archive)
Background Numerous studies have shown that the majority of women overestimate both their own risk and the populations’ risk of developing breast cancer. A number of factors have been found to correlate with perceived risk. Methods This paper reports on a telephone survey of a nationally representative sample of approximately 3,000 Australian women aged 30 to 69 years, conducted in 2007, and compares the findings with those of a similar survey conducted in 2003. Results There was a clear tendency for respondents to overestimate the proportion of women who will develop breast cancer during their lifetime. Approximately half the respondents …
Customer Satisfaction Measurement For The State-Owned Banks In The Developing Countries - The Case Of Bangladesh, Muhammad Saifuddin Khondaker, Monir Zaman Mir
Customer Satisfaction Measurement For The State-Owned Banks In The Developing Countries - The Case Of Bangladesh, Muhammad Saifuddin Khondaker, Monir Zaman Mir
Faculty of Commerce - Papers (Archive)
Customer Satisfaction has become an imponant aspect of measuring performance. particularly for the banking and finance industry. As most banks and finance organizations offer Similar products and services. Improving customer satisfaction and loyalty is the most important factor in maintaining as well as increasing market share for these organizations. Customer satisfaction is a grossly neglected area for performance measurement in almost all Least Developed Countries (LDCs) and Bangladesh is no exception. Like most LDCs. Bangladesh is also com:ng under pressure from the IMF. World Bank. ADB. etc. to reform its inefficient financial sector. Anecdotal evidence suggests that state·owned commercial banks …