Social and Behavioral Sciences Commons^™

Proposing “Mobile, Finance, And Information” Toolkit For Financial Inclusion Of The Poor In Developing Countries, Devendra Potnis, Bhakti Gala

School of Information Sciences -- Faculty Publications and Other Works

Since 2015, the Government of India has been designing policies for transforming the country with over 400 million unbanked adults into a cashless economy so that a majority of financial transactions can be carried over mobile devices, the most widely used information and communication technology in the country. However, over 200 million adults earning less than $2 a day have a low or little mobile, financial, or information literacy. This short paper reports a newly proposed interdisciplinary, six-step toolkit operationalized using a survey questionnaire, focus group prompts, and hands-on training for developing mobile, financial, and information literacy among the poor …