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Social and Behavioral Sciences Commons™
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Articles 1 - 5 of 5
Full-Text Articles in Social and Behavioral Sciences
A Report By The Rr2 Taskforce, K. Megan Sheffield, Zoraya Betancourt, Carol Ann Borchert, Barbara Lewis, Susan Silver, Dennis J. Smith, Drew Smith
A Report By The Rr2 Taskforce, K. Megan Sheffield, Zoraya Betancourt, Carol Ann Borchert, Barbara Lewis, Susan Silver, Dennis J. Smith, Drew Smith
Academic Services Faculty and Staff Publications
This is the collaborative work of the Re-envisioning Reference 2 committee that focused on the delivery of reference services and the possible move to a single service point at the USF Tampa Library.
Informed Desk Staffing With Quantified Reference Statistics: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Andy Huse, Barbara Lewis, Matt Torrence
Informed Desk Staffing With Quantified Reference Statistics: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Andy Huse, Barbara Lewis, Matt Torrence
Academic Services Faculty and Staff Publications
Andy Huse, Barbara Lewis, Lily Todorinova, and Matt Torrence participated in a panel presentation for RUSA MARS Hot Topics. Their presentation titled "Informed Desk Staffing Through Quantified Reference Statistics” discussed the data collection, data analysis, and decision-making aspects of the Re-envisioning Reference project at the USF Libraries. This project examined the implementation and effectiveness of online data collection tools and the use of their data to inform managerial decisions as to scheduling of desk hours and staffing levels. Interviews with key library administrators were conducted in order to provide an historical perspective as to weaknesses of past data collection and …
Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Barbara Lewis, Andy Huse, Matt Torrence
Making Decisions: Using Electronic Data Collection To Re-Envision Reference Services At The Usf Tampa Libraries, Lily Todorinova, Barbara Lewis, Andy Huse, Matt Torrence
Academic Services Faculty and Staff Publications
Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic depart- ments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing recommendations to give librarians greater flexibility and to better respond to the information-seeking needs of users. These recommendations were based on statistics of desk usage, collected with the newly adapted online tool Desk Tracker, and structured interviews with library administrators. The taskforce was interested in how these stakeholders use quantitative data in …
Students, Faculty, And The Library: Research At The University Of South Florida, Susan Silver, Matt Torrence, Barbara Lewis, Drew Smith
Students, Faculty, And The Library: Research At The University Of South Florida, Susan Silver, Matt Torrence, Barbara Lewis, Drew Smith
Academic Services Faculty and Staff Publications
This study will assess various aspects of library services and resources from the user perspective, utilizing a number of methodologies, including surveys, usability testing, observation, and focus groups. In-depth examination of how students and faculty use the library will guide our efforts to improve library services and resources and facility that relate to student success.
Using Learning Objects To Enhance Distance Reference Services, Susan A. Ariew
Using Learning Objects To Enhance Distance Reference Services, Susan A. Ariew
Academic Services Faculty and Staff Publications
No abstract provided.