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Effects Of Process Vs. Outcome Accountability, Responsibility, And Indentifiability On Solution Quality, Megan Potter

Student Work

This study investigated the effect of accountability, responsibility, and identifiability on the quality of solutions generated to an ill-defined problem. Accountable participants provided written justification for their output, either the solution generation process (process accountability) or the solution generation outcome (outcome accountability). Participants perceived themselves as either sharing responsibility for solution generation with others (shared responsibility) or solely responsible for solution generation (sole responsibility). Lastly, participants were either identifiable, such that their responses could be traced to them personally, or anonymous. Solution quality was measured by resolving power, or the degree to which a solution resolves conflicting aspects of the …