Social and Behavioral Sciences Commons^™

Supporting Employment Consultants In Their Work With Job Seekers. A Longitudinal Study, Alberto Migliore, John Butterworth, Oliver Lyons, Kelly Nye-Lengerman, Paul Foos, Thinkwork! At The Institute For Community Inclusion At Umass Boston

ThinkWork! Publications

BACKGROUND: A key step for increasing the employment outcomes of job seekers with disabilities includes ensuring that employment consultants who assist them have the tools to succeed, including feedback about how they are performing. OBJECTIVE: Supporting employment consultants in their work with job seekers by providing feedback about the implementation of the support strategies recommended in the literature. METHODS: Sixty-one employment consultants completed a daily survey for one year, on their smartphones. RESULTS: Providing supports that lead to hire represented 30% of the employment consultants’ work time. When providing supports that lead to hire, most of the primary interactions were …

A Purpose In Life: Why Employment First Matters To Self-Advocates, Self-Advocates Becoming Empowered, Green Mountain Self-Advocates, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

Self-advocates with intellectual disabilities describe Employment First efforts in their states, and why those efforts are important.

Self-Advocates Becoming Empowered asked leaders in the self-advocacy movement to describe the impact of Employment First in their states. The authors spoke with 21 peer leaders across the country and asked, “What does Employment First mean?”

Assisting Job Seekers With Intellectual And Developmental Disabilities: A Guide For Employment Consultants (Bringing Employment First To Scale, Issue No. 13), John Butterworth, Alberto Migliore, Jennifer Bose, Oliver Lyons, Kelly Nye-Lengerman, Thinkwork! At The Institute For Community Inclusion At Umass Boston

All Institute for Community Inclusion Publications

Interviews with employment consultants reveal 5 key elements for supporting job seekers with disabilities. This brief describes 5 key elements for supporting job seekers with intellectual and developmental disabilities in finding individual paid employment:

1. Building trust
2. Getting to know the job seeker
3. Addressing supports planning
4. Finding tasks/jobs
5. Providing support after hire

A checklist organized around these 5 key elements makes it easier for employment consultants to understand and implement these support practices.

Why Use The Services Of Alternative Staffing Organizations: Perspectives From Customer Businesses, Françoise Carré, Brandynn Holgate, Risa Takenaka, Helen Levine

Center for Social Policy Publications

Organizations that aim to improve the experiences and employment chances of job seekers who face barriers to employment have, over the years, had to contend directly with potential employers and their requirements. This is particularly true for community-based job brokers that use a temporary staffing model, offering job access and immediate work to their service population.

Alternative staffing organizations (ASOs) are worker-centered, social purpose businesses that place job seekers in temporary and “temp-to-perm” assignments with customer businesses, and charge their customers a markup on the wage of the position. These fee-for-service organizations can help job seekers who face labor market …

Institute Brief: Access For All Customers: Universal Strategies For One-Stop Career Centers, David Hoff, Elena Varney, Lara Enein-Donovan, Cindy Thomas, Sheila Fesko

The Institute Brief Series, Institute for Community Inclusion

One-Stop Career Centers serve a diverse range of customers. These include individuals with a variety of educational and work backgrounds, people from diverse racial, linguistic and ethnic cultures, as well as individuals with a wide range of disabilities and support needs. One way of addressing the needs of this diverse customer base is to develop services and systems that respond to the needs of each of these groups. However, this can be expensive and labor-intensive. A more effective way to serve this broad customer pool is to provide One-Stop services according to the principles of what is known as "universal …

Massworks: One-Stop Collaborations: The Key To Expanding Your Workforce Connections, Rick Kugler

MassWorks Series, Institute for Community Inclusion

The Workforce Investment Act (WIA) of 1998 mandated One-Stop Career Centers to deliver public workforce development services. The intent of WIA was to bring together a wide range of federally funded employment and training programs to create an integrated service system to meet the needs of all job seekers.

Tools For Inclusion: Self-Determination: A Fundamental Ingredient Of Employment Support, Lora Brugnaro, Jaimie Ciulla Timmons

Tools for Inclusion Series, Institute for Community Inclusion

Persons with disabilities should direct their own job searches, from determining their interests and goals to researching employment opportunities to starting a new job. Doing so increases their sense of empowerment and can contribute to their employment success. Employment professionals have a facilitating role to play in the process. Job seeker self-determination practices should drive employment services' coordination, funding, and implementation.

Institute Brief: Increasing Placement Through Professional Networking, Allison Fleming, Diane Loud

The Institute Brief Series, Institute for Community Inclusion

The national percentage of people of working age with disabilities who are employed continues to hover around 37%, compared with 80% for their peers without disabilities. However, according to the Harris Poll (2004), 67% of people with disabilities who are not currently working would like to be. In the late 1990s, a Presidential Task Force began work on improving the employment rate for adults with disabilities, a national priority that was further supported by the New Freedom Initiative of 2001, creating a bipartisan effort. Despite these initiatives, the rate of employment for people with disabilities has not increased.

Massworks: Creating Effective Business Partnerships: What Businesses Want Human Service Agencies To Know, Rick Kugler, Cindy Thomas

MassWorks Series, Institute for Community Inclusion

In October 2005, the Institute for Community Inclusion at UMass Boston hosted Mission: Employment II, a conference that brought together people with disabilities and workforce, rehabilitation, and employment professionals. Representatives from the Massachusetts Business Leadership Network (MassBLN) presented these tips on how employment service providers can better respond to companies' needs.

Institute Brief: The 30-Day Placement Plan: A Road Map To Employment, Colleen Condon, Amy Gelb, Joy Gould

The Institute Brief Series, Institute for Community Inclusion

There are many steps to finding and getting the right job, and this process can be challenging. Many job seekers have found that breaking the job search down into a series of small, workable tasks makes the process much more manageable. It also gives the job seeker a sense of accomplishment when each task is completed. A 30-Day Placement Plan is one way to keep tasks in order.

Research To Practice: Employment Services And Outcomes Of People Receiving Welfare Benefits And Vocational Rehabilitation Services, Susan Foley, Jonathan Woodring

Research to Practice Series, Institute for Community Inclusion

Poverty programs have undergone substantial reform in the past decade, and there has been a heightened interest in exploring the experiences of people with disabilities who receive welfare benefits. This report profiles people with disabilities who had TANF, GA, or both at application to VR services and completed these services in the year 2003.

Research To Practice: Job Networking In Diverse Communities, Rooshey Hasnain, Jennifer Bose, Joy Gould, John Butterworth

Research to Practice Series, Institute for Community Inclusion

While individuals with disabilities face many obstacles when seeking employment, there are usually additional challenges for those from diverse cultures. To address this issue, ICI formed partnerships with community immigrant organizations to teach networking techniques to job seekers.

Institute Brief: When Existing Jobs Don't Fit: A Guide To Job Creation, Colleen Condon, Lara Enein-Donovan, Marianne Gilmore, Melanie Jordan

The Institute Brief Series, Institute for Community Inclusion

Successful job development for people with disabilities is about meeting the specific and often unique needs of each job seeker. Job creation is a way to modify or restructure existing jobs or bring together a combination of job tasks that fill the work needs of an employer while capitalizing on the skills and strengths of workers with significant disabilities. This is the second issue in the new ICI Professional Development Series.

Massworks: Massachusetts Launches The Disability Program Navigator Initiative, Institute For Community Inclusion, University Of Massachusetts Boston

MassWorks Series, Institute for Community Inclusion

Welcome to MassWorks, our initiative for disability, workforce development, and employment professionals in Massachusetts. All too often, it seems, we work towards the same goals from different sides. With the many day-to day demands of our jobs, it's easy to miss opportunities to share ideas and resources across agencies. The aim of MassWorks is to bring information to workforce and disability professionals who have the goal of improving employment outcomes for Mass. residents with disabilities.

Institute Brief: More Than Just A Job: Person-Centered Career Planning, Colleen Condon, Kristen Fichera, Danielle Dreilinger

The Institute Brief Series, Institute for Community Inclusion

Sometimes counselors think that person-centered career planning has to involve a big meeting, or is only for people with the most significant disabilities. The first issue in the new ICI Professional Development Series lays out the principles of listening to job seekers to help them shape and achieve their career goals.

Tools For Inclusion: Four Strategies To Find A Good Job: Advice From Job Seekers With Disabilities, Jaimie Ciulla Timmons, Doris Hamner, Jennifer Bose

Tools for Inclusion Series, Institute for Community Inclusion

An ICI study with job seekers revealed four strategies that can make it easier to find a job.

Institute Brief: Achieving Quality Services: A Checklist For Evaluating Your Agency, Doris Hamner, Jaimie Ciulla Timmons, David Hoff

The Institute Brief Series, Institute for Community Inclusion

This checklist can help staff and directors at One-Stop Career Centers and state and private agencies evaluate the quality and responsiveness of their services to job seekers with disabilities. Areas covered include access to resources, agency culture, coordination, and consumer-directedness.

Tools For Inclusion: Evaluating Your Agency And Its Services: A Checklist For Job Seekers With Disabilities, Jaimie Ciulla Timmons, Melanie Jordan, David Hoff

Tools for Inclusion Series, Institute for Community Inclusion

It is important to evaluate employment services and decide if you are getting the results that you are looking for. You should have high expectations! If you are currently using an agency for help with employment, this checklist can help you make sure you are getting what you need.

Tools For Inclusion: Starting With Me: A Guide To Person-Centered Planning For Job Seekers, Melanie Jordan, Lara Enein-Donovan

Tools for Inclusion Series, Institute for Community Inclusion

A person-centered approach can help individuals with disabilities make satisfying job choices. This brief guides job seekers through a three-stage career development process that includes assessing their interests, researching the job market, and marketing themselves to potential employers.

Tools For Inclusion: Stories Of Success: Using Networking And Mentoring Relationships In Career Planning For Students With Disabilities And Their Families, Jaimie Ciulla Timmons, Jennifer Schuster, Mairead Moloney

Tools for Inclusion Series, Institute for Community Inclusion

This brief gives examples of how students and families have successfully used networking and mentoring to learn about jobs and find employment, and gives students tools to build and use their personal networks throughout the career planning process.

Institute Brief: Wia And One-Stop Centers: Opportunities And Issues For The Disability Community, David Hoff

The Institute Brief Series, Institute for Community Inclusion

This brief gives a basic overview of the act and examines its impact on the lives of people with disabilities as well as the systems and organizations that assist them.

Tools For Inclusion: One-Stop Centers: A Guide For Job Seekers With Disabilities, Sheila Fesko, David Hoff, Melanie Jordan

Tools for Inclusion Series, Institute for Community Inclusion

General information about the One-Stop system and answers to specific questions individuals with disabilities may have about One-Stop services.

Tools For Inclusion: Networking: A Consumer Guide To An Effective Job Search, Cecilia Gandolfo

Tools for Inclusion Series, Institute for Community Inclusion

Based on an ICI training workshop, this brief teaches job seekers with disabilities how to become more proactive in their job search.