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Social and Behavioral Sciences Commons™
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Articles 1 - 4 of 4
Full-Text Articles in Social and Behavioral Sciences
Reshaping The Digitization Of Public Services, Christina J. Colclough
Reshaping The Digitization Of Public Services, Christina J. Colclough
New England Journal of Public Policy
Across the world, public services are rapidly being digitized. However, because of poor public procurement supplier contracts, poor laws, and a lack of governance processes and bodies, and because of competency gaps from all parties involved, digitization is happening in a void. As a consequence, harms are caused and rights are violated, threatening the future of quality public services. From the vantage point of public services as a service as well as a workplace, this article discusses potential remedies to ensure that digitalization does not affect the quality of public services as services and as places of employment. It spells …
Collective Bargaining And Digitalization: A Global Survey Of Union Use Of Collective Bargaining To Increase Worker Control Over Digitalization, Eckhard Voss, Daniel Bertossa
Collective Bargaining And Digitalization: A Global Survey Of Union Use Of Collective Bargaining To Increase Worker Control Over Digitalization, Eckhard Voss, Daniel Bertossa
New England Journal of Public Policy
This article outlines and collates exemplary clauses from collective bargaining agreements and similar sources, such as guidelines for union negotiators on digitalization in public and private services. Based on the evaluation of agreements and single clauses and their mapping along seven key dimensions of workers’ rights and protection as regards digital technology in the workplace, the research shows that collective bargaining provides clear added value in the absence of legal provisions and by complementing and tailoring existing regulation to sectoral and workplace specificities, new emerging risks, and other challenges. The research that will feed into an online database on the …
Immigrant Workers In The Cleaning Industry: The Experience Of Boston's Central Americans, Karen M. Lado
Immigrant Workers In The Cleaning Industry: The Experience Of Boston's Central Americans, Karen M. Lado
New England Journal of Public Policy
This study has two objectives: to describe Central Americans' employment experience in the Boston area by focusing on cleaning workers and to explore the reasons why Central Americans in particular, and immigrants in general, become concentrated in industries like cleaning. The study highlights a number of characteristics of immigrant workers and of cleaning work that contribute to employment in the industry. Recent immigrants need jobs that do not require English skills or formal training, can be accessed informally, and offer schedules that allow them to take on additional work. Cleaning companies, in turn, need a constant source of reliable workers …
Latinos Need Not Apply: The Effects Of Industrial Change And Workplace Discrimination On Latino Employment, Edwin Meléndez, Françoise Carré, Evangelina Holvino
Latinos Need Not Apply: The Effects Of Industrial Change And Workplace Discrimination On Latino Employment, Edwin Meléndez, Françoise Carré, Evangelina Holvino
New England Journal of Public Policy
The objective of the research described here is to assess how recent changes in the organization of industry and discrimination in the workplace affect the employment of Latinos. One of the most important developments in labor markets during the past two decades is the erosion of internal labor markets. Employers are responding to intensified competitive conditions that developed during the 1980s: increased international competition in domestic markets and deregulation in telecommunications, banking, insurance, and other industries. The development of information technologies and the diffusion of secondary and postsecondary education have enabled organizations to cut labor costs. In particular, firms are …