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University of Massachusetts Amherst

Conference

Administration, Management, and Leadership

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Full-Text Articles in Social and Behavioral Sciences

In The Interim: Let's Talk About Impermanent Library Leadership, Kelsey Diemand, Dan Neal, Kurt Oliver, Malissa Redmond Jun 2023

In The Interim: Let's Talk About Impermanent Library Leadership, Kelsey Diemand, Dan Neal, Kurt Oliver, Malissa Redmond

ACRL New England Chapter Annual Conference

Acting Director of the Library. Visiting Librarian. Interim Associate Dean. Interim University Librarian. These are titles that we've seen versions of at all types of libraries and institutions. We define "interim, visiting, acting, or temporary" leadership roles as in-between, impermanent, or short-term, but oftentimes, these roles are held longer than a few short months (ALA, 2022). What does it mean to hold one of these positions in a library? This conference idea was born from the lived experiences of two interim library directors and one interim associate director. We, the librarians, quickly learned that these promotions came with their own …


Engaging Library Staff To Envision The Hybrid Workplace Moving Forward, Kathleen Downing, Tess Grynoch, Morgan Kolinski Jun 2023

Engaging Library Staff To Envision The Hybrid Workplace Moving Forward, Kathleen Downing, Tess Grynoch, Morgan Kolinski

ACRL New England Chapter Annual Conference

To smooth the transition from a completely remote work environment to a long-term hybrid arrangement, a Hybrid Working Environment Team, made up of non-managerial staff was formed by Library leadership. The Team undertook a literature review focusing on hybrid and remote work models, surveyed the library staff and reviewed available statistics and functions to reflect pre and post COVID activity. This resulted in the Team proposing a Service-First Hybrid Model. The Service-First Hybrid Model prioritizes providing services at the point of need for the Library's various communities while balancing the benefits of onsite and offsite work for each individual staff …


Charting Your Chat: Fostering Employee Engagement With Internal Communication, Lauren Slingluff, Jean Cardinale Jun 2023

Charting Your Chat: Fostering Employee Engagement With Internal Communication, Lauren Slingluff, Jean Cardinale

ACRL New England Chapter Annual Conference

The pivotal role effective internal communication plays in engaging staff is often underestimated and the hybrid working environment now happening across our institutions, where staff are spread across locations, has reaffirmed its importance. Communicating around strategic initiatives, daily work, and creating human connection requires a deliberate and active plan across the organization. This presentation will share the direct experiences of leadership and staff at the UConn Library and work done to increase engagement through effective internal communication strategies.

Often as managers we hear critiques that communication is lacking or needs improvement. To make meaningful positive change, you need to know …


Remote Onboarding: Growing And Maintaining Community, Christine R. Elliott, Lauren Movlai Jun 2022

Remote Onboarding: Growing And Maintaining Community, Christine R. Elliott, Lauren Movlai

ACRL New England Chapter Annual Conference

No abstract provided.


Words And Actions: Implementing Dei Work In Libraries, Megan Bresnahan Jun 2022

Words And Actions: Implementing Dei Work In Libraries, Megan Bresnahan

ACRL New England Chapter Annual Conference

No abstract provided.


Learning From Library Student Workers, Alejandro Paz Jun 2022

Learning From Library Student Workers, Alejandro Paz

ACRL New England Chapter Annual Conference

No abstract provided.


Being The Newbie: How To Support The Successful Integration Of A New Librarian, Dymond Bush Jun 2022

Being The Newbie: How To Support The Successful Integration Of A New Librarian, Dymond Bush

ACRL New England Chapter Annual Conference

No abstract provided.


Libraries: Outsiders At The Heart Of The Institution, Callan Bignoli Jun 2022

Libraries: Outsiders At The Heart Of The Institution, Callan Bignoli

ACRL New England Chapter Annual Conference

No abstract provided.


Hired During Covid: Interviewing And Onboarding In A Pandemic, Roslyn Grandy, Lauren M. Fletcher, Rachel Whitney, Faythe Thurman Jun 2022

Hired During Covid: Interviewing And Onboarding In A Pandemic, Roslyn Grandy, Lauren M. Fletcher, Rachel Whitney, Faythe Thurman

ACRL New England Chapter Annual Conference

No abstract provided.


Partnering With Campus Recreation For Wellness Programs In The Library, Sarah C. Hutton May 2021

Partnering With Campus Recreation For Wellness Programs In The Library, Sarah C. Hutton

ACRL New England Chapter Annual Conference

No abstract provided.


Begin At The Beginning: The Importance Of A Written Philosophy In Shaping A New Library Initiative, Kimberly Burke Sweetman May 2021

Begin At The Beginning: The Importance Of A Written Philosophy In Shaping A New Library Initiative, Kimberly Burke Sweetman

ACRL New England Chapter Annual Conference

No abstract provided.


Rebranding Reference, Lorraine A. Heffernan May 2021

Rebranding Reference, Lorraine A. Heffernan

ACRL New England Chapter Annual Conference

No abstract provided.


Re-Turn And Face The Strange: A Technology Implementation, Change Management, And A Pandemic, Aaron Neslin, Ann Kardos, Michelle Paquette, Colin Van Alstine May 2021

Re-Turn And Face The Strange: A Technology Implementation, Change Management, And A Pandemic, Aaron Neslin, Ann Kardos, Michelle Paquette, Colin Van Alstine

ACRL New England Chapter Annual Conference

No abstract provided.


Radical Empathy: A Person-Centered Approach To Library Management, Sarah Edmonds May 2021

Radical Empathy: A Person-Centered Approach To Library Management, Sarah Edmonds

ACRL New England Chapter Annual Conference

No abstract provided.


Creating "Healthy" Connections: What Role Can The Library Play In Fitness And Wellness Programs?, Jennifer Little Kegler May 2021

Creating "Healthy" Connections: What Role Can The Library Play In Fitness And Wellness Programs?, Jennifer Little Kegler

ACRL New England Chapter Annual Conference

No abstract provided.


One From The Many: Creating An Instruction Program With A Diverse Group Of Librarians, Jennifer Snow May 2021

One From The Many: Creating An Instruction Program With A Diverse Group Of Librarians, Jennifer Snow

ACRL New England Chapter Annual Conference

No abstract provided.


Building Strong Collections For Less Money Through Collaboration, Lorraine Huddy, Katie Bauer, Fred Folmer, Aaron Sandoval May 2019

Building Strong Collections For Less Money Through Collaboration, Lorraine Huddy, Katie Bauer, Fred Folmer, Aaron Sandoval

ACRL New England Chapter Annual Conference

No abstract provided.


First Bring Cookies: Reflections, Tools, And Tips On Evolving A Partnership Of Academic Libraries, Galadriel Chilton, Heidi Nance May 2019

First Bring Cookies: Reflections, Tools, And Tips On Evolving A Partnership Of Academic Libraries, Galadriel Chilton, Heidi Nance

ACRL New England Chapter Annual Conference

No abstract provided.


Collaborating Across Institutions: Lessons In Planning A Co-Hosted Conference, Sarah Melton, Ellen M. Phillips, John O'Connor May 2019

Collaborating Across Institutions: Lessons In Planning A Co-Hosted Conference, Sarah Melton, Ellen M. Phillips, John O'Connor

ACRL New England Chapter Annual Conference

No abstract provided.


Mind The Gap: Formalizing Vendor And Library Collaboration, Kathleen Berry, Rose Renyolds, Johanna Radding, Abby Baines, Ebsco May 2019

Mind The Gap: Formalizing Vendor And Library Collaboration, Kathleen Berry, Rose Renyolds, Johanna Radding, Abby Baines, Ebsco

ACRL New England Chapter Annual Conference

No abstract provided.


Successful Student Transfer From Community College: Opportunities And Barriers, Kate Freedman, Liza Harrington May 2019

Successful Student Transfer From Community College: Opportunities And Barriers, Kate Freedman, Liza Harrington

ACRL New England Chapter Annual Conference

No abstract provided.


Turning Missteps Into Stepping Stones: Personal And Professional Growth As An Early Career Academic Librarian, Christina Bell, Naomi Binnie, Brooke Duffy, Gina Levitan, Kelleen Maluski May 2018

Turning Missteps Into Stepping Stones: Personal And Professional Growth As An Early Career Academic Librarian, Christina Bell, Naomi Binnie, Brooke Duffy, Gina Levitan, Kelleen Maluski

ACRL New England Chapter Annual Conference

This panel discussion will focus on the challenges and failures we have experienced as new and semi-new academic librarians. The all too familiar trend in libraries has been to do more with less: requests for library services have increased yet our budgets, time, and supplies have all decreased. While institutions have devised creative ways to adapt to new difficulties, including adopting new staffing models, the situation remains the same: we have been hired to do one job but inevitably end up doing much more. How did we as new librarians deal with systemic issues? How has it impacted our professional …


Pivot, And Pivot Again: Ever-Nimble Library Leadership, Kathryn Geoffrion Scannell, Lyena Chavez May 2018

Pivot, And Pivot Again: Ever-Nimble Library Leadership, Kathryn Geoffrion Scannell, Lyena Chavez

ACRL New England Chapter Annual Conference

Pressures continue to build for academic library leaders. Leaders face re-purposing of library spaces, staffing shortages, and increasing expectations to respond to a widening variety of library needs. Leaders must not only manage day-to-day library operations, but also successfully guide and lead within a sea of unpredictable, evolving institutional forces and activities, frequently at a late stage in the journey. How do leaders stay on course while constantly recalculating the route? What competencies are needed to stay afloat during turbulent times in higher education?

This poster will offer real-world examples of “pivoting” in response to space repurposing, new and changing …


Mindset Matters: Developing A Growth Mindset To Reframe Failure In Libraries, Benjamin Peck, Kimberly Burke Sweetman May 2018

Mindset Matters: Developing A Growth Mindset To Reframe Failure In Libraries, Benjamin Peck, Kimberly Burke Sweetman

ACRL New England Chapter Annual Conference

The theory of the growth mindset was first described by Stanford psychology professor Carol Dweck and is an emerging concept within the field of education. It is now also being applied to business theory. Those with a growth mindset hold the belief that intelligence can be developed, leading to a desire to learn and a tendency to embrace challenges, persist in the face of setback, see effort as a path to mastery, learn from criticism and find lessons and inspiration in other’s successes. As a result, they continually reach higher levels of achievement and a greater sense of free will. …


Encouraging Experimentation And Creativity Through Professional Development: Turning Our Failures Into Best Practices, Amanda Piekart, Bonnie Lafazan, Jessica Kiebler May 2018

Encouraging Experimentation And Creativity Through Professional Development: Turning Our Failures Into Best Practices, Amanda Piekart, Bonnie Lafazan, Jessica Kiebler

ACRL New England Chapter Annual Conference

Without a dedicated librarian in charge of training and development, our librarians are empowered to experiment and explore professional development opportunities to grow within the profession. Several librarians within our department have taken initiative to create a wide range of internal development experiences that foster growth and dialogue.

This session will present the best practices we have identified through our missteps and failures from several internal professional development initiatives. From a weeklong conference to a bi-weekly collaborative newsletter, we have learned how to tackle failures such as lack of participation, confusion from complex processes and overlooked event logistics. Each of …


We've Failed At Diversifying Our Librarian Ranks, Now What ? A Plan For Addressing The "Pipeline" Problem, Annie Sollinger, Isabel Espinal, Pete Smith, Kate Freedman May 2018

We've Failed At Diversifying Our Librarian Ranks, Now What ? A Plan For Addressing The "Pipeline" Problem, Annie Sollinger, Isabel Espinal, Pete Smith, Kate Freedman

ACRL New England Chapter Annual Conference

Like many libraries, at our library, we have tried for many years to racially diversify our profession. One of our librarians even made it to the Library Journal " Movers & Shakers" list for raising awareness of the library profession to students of color through presentations, videos, dinners, and icebreaking activities. But despite our intentions and past efforts, the situation has not improved significantly. Let's face it, we have all failed miserably: currently, the racial composition of librarianship, both at our library and in the librarian profession-at-large, is woefully unrepresentative of the United States’ population. Moreover, despite numerous analyses of …


Worst Practices? Surviving The Pitfalls Of License Negotiation, Michael Rodriguez May 2018

Worst Practices? Surviving The Pitfalls Of License Negotiation, Michael Rodriguez

ACRL New England Chapter Annual Conference

Do you negotiate vendor license agreements? Are you interested in doing so? Do you work with someone who does? Attend this session to learn about the “worst practices” of license negotiation. You’ll hear first-hand from a lead university negotiator about the pitfalls and temptations of negotiation and how to elude them or recover when you fall into them. Based on true stories! Emphasis will be on license negotiations that fell short, delivered mixed results, or might have ended badly due to either the vendor or the librarian exhibiting risky, careless, or improper negotiation behavior. We will be constructive. We’ll flip …


The Ballad Of The Textbook Annex, Sharon H. Domier May 2018

The Ballad Of The Textbook Annex, Sharon H. Domier

ACRL New England Chapter Annual Conference

Do you remember the theme song for Gilligan's Island? Imagine this in a project setting where a large number of library materials were contracted to be moved to storage in a very quick time-frame, only to discover that a significant number of them were not in the inventory system. A perfect storm of the effects of earlier uncompleted projects, poor implementation planning, quick decisions, and outside challenges threatened to sink our ship. Only the heroic efforts and flexibility of all involved managed to get us to shore without drowning or killing each other. The lessons learned will ensure that we …


20/20 Hindsight: Mistakes Made And Lessons Learned From A New Director, Cori Wilhelm May 2018

20/20 Hindsight: Mistakes Made And Lessons Learned From A New Director, Cori Wilhelm

ACRL New England Chapter Annual Conference

Do you ever look back on decisions you made, and wonder, “What was I thinking?” Hindsight can be 20/20, particularly after a major transition such as starting a new leadership position.

This brief talk will explore one new director’s experience in her first four semesters as director of a small academic library, including mistakes made that helped lead to lessons learned. Topics include preparing for the transition, relationships with supervisors, setting team expectations, and communicating with staff. Participants can expect to learn from someone else’s mistakes, and take away real-world, applicable advice that can potentially save them from making the …


These Are Not Your Students: How Service Orientation Doomed A Library Instruction Assessment Project And What It Took To Bring It Back To Life, Kathrine C. Aydelott May 2018

These Are Not Your Students: How Service Orientation Doomed A Library Instruction Assessment Project And What It Took To Bring It Back To Life, Kathrine C. Aydelott

ACRL New England Chapter Annual Conference

I was new to campus, a faculty member in the library in charge of overseeing our instruction program, and--in pursuit of building my tenure portfolio--I had partnered with the Center for Excellence in Teaching and Learning to develop a terrific research project: in order to assess whether our first-year composition students retained their one-shot library orientation instruction, I designed an online Blackboard module to be delivered in “flipped classroom” style. Some classes would see a librarian in class for the traditional lecture-style session, as had been the case for years, while some would complete the module, a series of four …