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University of Massachusetts Amherst

Doctoral Dissertations

Theses/Dissertations

2023

Covid impact on unified communications

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Full-Text Articles in Social and Behavioral Sciences

The Economics Of Information And Communication Technologies In Our Society, Augusto Espin Apr 2023

The Economics Of Information And Communication Technologies In Our Society, Augusto Espin

Doctoral Dissertations

Information and Communication Technologies (ICTs) play a fundamental role in today's society. As ICTs they become more mature and widely adopted, societies become more dependent on their use to operationalize daily activities. However, there are multiple societal impacts of ICTs that are not yet well understood. In this dissertation, I explore three different aspects of ICTs that have been widely discussed by media and industry during recent years. I analyze these topics from an economic perspective, contributing to the debate with rigorous modeling and the ensuing discussion of its implications. First, I study the impact that the COVID-19 pandemic had …