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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Do Municipal Stat Programs Improve Services And Reallocate Resources? Evidence From Louiestat, Jamie Giles Jan 2014

Do Municipal Stat Programs Improve Services And Reallocate Resources? Evidence From Louiestat, Jamie Giles

MPA/MPP/MPFM Capstone Projects

Performance metrics and municipal stat programs are becoming increasingly popular to measure performance of city departments in order to improve services and save taxpayers’ dollars. The intent of this research is to give decision makers a better understanding to what extent municipal stat programs make an impact on the departments being measured, using an analysis of Metro Louisville’s LouieStat as evidence. Understanding the effect of PerfomanceStat tools will provide insight for the Louisville Administration and for other cities considering using a similar tool.

The literature finds performance management tools to be more widely used as a management tool to influence …


Myscouting: An Assessment Of User Satisfaction And Suggestions For Improvement, Donald H. Combs Iii Jan 2014

Myscouting: An Assessment Of User Satisfaction And Suggestions For Improvement, Donald H. Combs Iii

MPA/MPP/MPFM Capstone Projects

The Boy Scouts of America was established as a non-profit organization in 1910 and now has over three million active volunteers in the United States. Since the organization was founded in America, the program has grown not only in membership, but also in complexity with many new awards, training requirements, and programs. Originally the organization tracked this information via paper submission. After the development of the disk operation system (DOS), the organization started tracking and storing information in this data system. Yet, while today the DOS-based databases are outdated, the Boy Scouts of America still continues to use this technology …


Accountability In Public Administration Education: Assessing The Martin School, Natalie Schneider Jan 2005

Accountability In Public Administration Education: Assessing The Martin School, Natalie Schneider

MPA/MPP/MPFM Capstone Projects

Accountability is required for programs to maintain accreditation and is essential to the overall success of graduate programs like the Martin School. To show that it is meeting the stated goals, the Martin School has put tracking measures in place to gauge the success of the Master of Public Administration (MPA) program. These measures include pre and post skills assessments and an alumni survey among others. Analysis of the results is used to determine where goals are being met as well as areas where improvement is possible, and make necessary and appropriate adjustments.

The pre-test is given at orientation and …