Social and Behavioral Sciences Commons^™

The Use Of Humor For Emotion Management On The Job: An Exploration Of 911 Communication Centers, Jennifer Dell Mclaughlin

Dissertations

This study sought to understand how humor affects a person’s ability to cope and manage their emotions in a high stress organizational environment. 911 communication centers are work environments where stress is commonplace, and the work environment can instantly become erratic and chaotic.

This study explored the role humor has in assisting organizational members with emotion management in a high stress job and the types of humor used by members to handle their job and cope with the stress.

The results suggest that humor is pervasive in 911 communication centers, and dispatchers use humor for personal coping, co-worker bonding, and …

Evaluating The Interpersonal Nature Of Humor: Mapping Humor Styles Onto The Interpersonal Circumplex, Jessica Erin Vaughan

Dissertations

The present study examined the interpersonal content of the four humor styles outlined in the Humor Styles Questionnaire in order to gather additional information about the interpersonal content of these humor styles. This was accomplished by projecting each of the humor styles onto the interpersonal circumplex. Each of the humor styles possessed significant interpersonal content and demonstrated interpersonal cohesion such that the maladaptive humor styles were located in the Cold-Hearted region and the adaptive humor styles were located in the adjacent octants of Gregarious- Extroverted and Warm-Agreeable. These findings suggest that the adaptive humor styles and maladaptive humor styles possess …