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Customer Satisfaction Index Of Singapore 2016: Q3 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2016: Q3 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s tenth year of measurement.
Customer Satisfaction Index Of Singapore 2016: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2016: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s tenth year of measurement.
Customer Satisfaction Index Of Singapore 2016: Q1 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2016: Q1 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2016 marks the 10th year of the CSISG national study.
Customer Satisfaction Index Of Singapore 2015: Full Year Overview, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2015: Full Year Overview, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2015. Singapore’s 2015 national score was computed using the data collected during these four quarters.
Contributions To The Committee On The Future Economy, Singapore Management University
Contributions To The Committee On The Future Economy, Singapore Management University
Research Collection School Of Economics
In response to the call to contribute to the dialogue initiated by the Committee on The Future Economy (CFE), SMU has held a series of engagement sessions with faculty and staff to brainstorm and propose recommendations to add to the government’s deliberations on strategies for the next stage of Singapore’s economic growth. Through the leadership of SMU Provost, Professor Lily Kong, faculty and senior staff produced various recommendations on five key areas namely Corporate Capabilities and Innovation, Future Growth Industries & Markets, Future of Connectivity, Future City and Future Jobs and Skills.