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Customer Satisfaction Index Of Singapore 2012: Q3 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2012: Q3 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the sixth year of measurement.
Customer Satisfaction Index Of Singapore 2012: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2012: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the sixth year of measurement.
Customer Satisfaction Index Of Singapore 2012: Q1 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2012: Q1 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
Between 2011 and 2012, customer satisfaction for the InfoCommunications sector rose by 1.6-points to 65.9-points (on a 0 to 100 scale). This significant 2.5% improvement reverses the downward trend the sector experienced since tracking begun in 2007.
Customer Satisfaction Index Of Singapore 2011: Full Year Overview, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2011: Full Year Overview, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries with 2011 marking its fifth year of measurement.