Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons

Open Access. Powered by Scholars. Published by Universities.®

Singapore Management University

Industry

Management Sciences and Quantitative Methods

Articles 1 - 1 of 1

Full-Text Articles in Social and Behavioral Sciences

Csisg Fieldwork Methodology Whitepaper, Institute Of Service Excellence, Smu Mar 2020

Csisg Fieldwork Methodology Whitepaper, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

Comparisons of Results and Respondent Demographic Profiles between Interviewer Administered Face-to-face Survey and Respondent Self-administered Online Survey for the Customer Satisfaction Index of Singapore (CSISG)