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Social and Behavioral Sciences Commons

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Articles 1 - 7 of 7

Full-Text Articles in Social and Behavioral Sciences

Paying It Forward, Joshua Sim Nov 2017

Paying It Forward, Joshua Sim

Research Collection Institute of Service Excellence

Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.


Creating Meaning In Work, Eunyce Yap, Joanna Lam Nov 2017

Creating Meaning In Work, Eunyce Yap, Joanna Lam

Research Collection Institute of Service Excellence

Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.


It Takes Two, Faye Sit, Ernest Ting Nov 2017

It Takes Two, Faye Sit, Ernest Ting

Research Collection Institute of Service Excellence

Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.


The Future Of Local Food, Eng Su Lee Nov 2017

The Future Of Local Food, Eng Su Lee

Research Collection Institute of Service Excellence

Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.


Serendipitous Stylings, Yi Lian Ng Nov 2017

Serendipitous Stylings, Yi Lian Ng

Research Collection Institute of Service Excellence

Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur


How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda Nov 2017

How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda

Research Collection Institute of Service Excellence

Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.


Growing Together, Shannon Ong, Mike Foo Nov 2017

Growing Together, Shannon Ong, Mike Foo

Research Collection Institute of Service Excellence

Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.