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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

How Do Continuing Professional Development Programmes Contribute To Workplace Literacy? Successful Frameworks At Singapore Management University (Smu) Libraries, Rajendra Munoo Sep 2017

How Do Continuing Professional Development Programmes Contribute To Workplace Literacy? Successful Frameworks At Singapore Management University (Smu) Libraries, Rajendra Munoo

Research Collection Library

No abstract provided.


Leveraging The Principles Of Lean Six Sigma In Creating Value For The User Community, Shameem Nilofar Maideen Jun 2017

Leveraging The Principles Of Lean Six Sigma In Creating Value For The User Community, Shameem Nilofar Maideen

Research Collection Library

This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher education. By using a data-driven methodology, SMU Libraries, was able to provide a service that was relevant and tailored to the needs of its community.


Leveraging The Principles Of Lean Six Sigma In Creating Value For The User Community, Nilofar Maideen Shameem Jun 2017

Leveraging The Principles Of Lean Six Sigma In Creating Value For The User Community, Nilofar Maideen Shameem

Research Collection Library

This is a case study on how Singapore Management University (SMU) Libraries used an evidence based approach to decision making, based on the principles of Lean Six Sigma. Academic Libraries and the services offered by them have been evolving over the years along with the changing landscape of higher education. By using a data-driven methodology, SMU Libraries, was able to provide a service that was relevant and tailored to the needs of its community.


Trends In Singapore, Gulcin Cribb May 2017

Trends In Singapore, Gulcin Cribb

Research Collection Library

Let me begin by giving a brief context to Singapore’s higher education and research ecosystem. There are six universities in Singapore which are, in order of longevity, National University of Singapore (NUS), Nanyang Technological University (NTU), Singapore Management University (SMU), Singapore University of Technology and Design, Singapore Institute of Technology (SIT) and Singapore University of Social Sciences (SUSS). National Institute of Education (NIE) is associated with NTU and is both an educational and research institution. Yale-NUS is a partnership between NUS and Yale universities. There are a number of polytechnics which offer vocational training and education. National Library of Singapore …


Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Devika Sangaram, Salihin Mohammed Ali, Aaron Tay Apr 2017

Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Devika Sangaram, Salihin Mohammed Ali, Aaron Tay

Research Collection Library

The Li Ka Shing Library recently included a new section, “Heat Maps” on the library website, providing users instant access to the physical occupancy spaces across all the different levels in the library. The indoor location-aware system is one in the latest slew of additions in tracking the library patrons’ visitations. It is the first of the many forms of library usage data sources that seek to provide an impetus in engaging the SMU community through real-time data visualizations. This enhances the perception of SMU Libraries as a creative nexus that nurtures and champions innovative methods of information access through …


Do Faculty And Librarians See Information Literacy In The Same Way? A Study Of Alignment, Melody Chin, Daniel Walker Apr 2017

Do Faculty And Librarians See Information Literacy In The Same Way? A Study Of Alignment, Melody Chin, Daniel Walker

Research Collection Library

Faculty and Librarians are two distinct professional groups each with their own subcultures, values and experiences. Hardesty (1995) noted the existence of a "faculty culture" amongst faculty members, which quite likely shapes and influences the way these individuals perceive a highly subjective concept such as Information Literacy (IL). Faculty and Librarians in higher education institutions often work together in the development of IL Programs. However, despite this collaborative relationship, it is not clear as to whether the two professional groups perceive the concept of IL similarly, or whether there exists a divide. Understanding how both professions perceive IL should be …


What, Why, Who, When, Where?, Gulcin Cribb Mar 2017

What, Why, Who, When, Where?, Gulcin Cribb

Research Collection Library

No abstract provided.


Rethinking Institutional Repositories, Chee Hsien Aaron (Zheng Zhixian) Tay Mar 2017

Rethinking Institutional Repositories, Chee Hsien Aaron (Zheng Zhixian) Tay

Research Collection Library

The article discusses the reason behind the reluctance of some researchers to deposit their work in institutional repositories (IR). These include ignorance on the existence of IR and the right of researchers to self-archive, lack of permanent institutional affiliation, and the tendency of IR to offer poor user experience. Also mentioned is the need aggregate each IR and the advantage of IR over centralized silos.


Leveraging On Data Visualisation And Analytics For Assessment And Innovation, Salihin Mohammed Ali Feb 2017

Leveraging On Data Visualisation And Analytics For Assessment And Innovation, Salihin Mohammed Ali

Research Collection Library

No abstract provided.


Leveraging On Data Visualisation & Analytics For Assessment & Innovation, Salihin Mohammed Ali Feb 2017

Leveraging On Data Visualisation & Analytics For Assessment & Innovation, Salihin Mohammed Ali

Research Collection Library

Singapore Management University (SMU) Libraries embarked on its ‘Culture of Assessment’ journey in 2013, geared towards demonstrating fiscal accountability and driving a higher degree of stakeholder engagement. With more than 80% of library staff trained in the use of Lean Six Sigma for business process improvements, it was only natural that the library started putting in place procedures and systems to continuously assess and improve services. For effective decision making, the challenge lies in the normalization, consolidation and visualization of data from the varied library services into a single coherent platform that could be used for making decisions that are …