Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Discipline
- Keyword
-
- Entrepreneur (7)
- Singapore (7)
- Customer satisfaction (3)
- Industry (3)
- Service excellence (3)
-
- Book store (1)
- Bookstore (1)
- Coffee (1)
- Customer service (1)
- Delivery (1)
- Fashion business (1)
- Fashion industry (1)
- Floral industry (1)
- Food industry (1)
- Hawker (1)
- Hostel (1)
- Leadership (1)
- Muslim clothing (1)
- Profession (1)
- Publishing (1)
- Singapore food (1)
- Singapore literature (1)
- Wedding photography (1)
Articles 1 - 13 of 13
Full-Text Articles in Social and Behavioral Sciences
Customer Satisfaction Index Of Singapore 2017: Q3 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2017: Q3 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.
Paying It Forward, Joshua Sim
Paying It Forward, Joshua Sim
Research Collection Institute of Service Excellence
Joshua Sim, founder of The Beautiful Moment Photography, defines service excellence in a surprisingly relatable way — through emotional intelligence.
Creating Meaning In Work, Eunyce Yap, Joanna Lam
Creating Meaning In Work, Eunyce Yap, Joanna Lam
Research Collection Institute of Service Excellence
Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.
It Takes Two, Faye Sit, Ernest Ting
It Takes Two, Faye Sit, Ernest Ting
Research Collection Institute of Service Excellence
Faye Sit and Ernest Ting of Hook Coffee contemplate Singapore’s service standards and if the Singapore market is ready for better service.
The Future Of Local Food, Eng Su Lee
The Future Of Local Food, Eng Su Lee
Research Collection Institute of Service Excellence
Restaurateurs Lee Eng Su and Lee Chan Wai share their views on Singapore’s hawker food culture and how they want to change Singapore’s food industry.
Serendipitous Stylings, Yi Lian Ng
Serendipitous Stylings, Yi Lian Ng
Research Collection Institute of Service Excellence
Multihyphenate Yi Lian Ng reflects on her seemingly radical career change and life as a florist, freelance writer and stylist, and accidental entrepreneur
How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda
How To Design For Your Customers, Selma Bamadhaj, Nur Rulhuda
Research Collection Institute of Service Excellence
Selma Bamadhaj and Nur Rulhuda of Lully Selb school us in the importance of personalised service and turning customers into friends.
Growing Together, Shannon Ong, Mike Foo
Growing Together, Shannon Ong, Mike Foo
Research Collection Institute of Service Excellence
Shannon Ong and Mike Foo of Woods in the Books discuss the significance of diverse stories and the importance of growing with your customers.
Sustaining Singapore’S Stories, Edmund Wee
Sustaining Singapore’S Stories, Edmund Wee
Research Collection Institute of Service Excellence
Edmund Wee of Epigram Books considers the importance of local literature and his commitment to nurturing local storytellers.
Elemental Connections, Silas Lee
Elemental Connections, Silas Lee
Research Collection Institute of Service Excellence
Silas Lee, Founder of COO Boutique Hostel, weighs in on the role of technology in customer service and how face-to-face relationships trump all.
Customer Satisfaction Index Of Singapore 2017: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2017: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s eleventh year of measurement.
Customer Satisfaction Index Of Singapore 2017: Q1 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2017: Q1 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time. 2017 marks the 11th year of measurement for the CSISG national study.
Customer Satisfaction Index Of Singapore 2016: Full Year Overview, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2016: Full Year Overview, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2016. Singapore’s 2016 national score was computed using the data collected during these four quarters.