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Social and Behavioral Sciences Commons™
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Articles 1 - 30 of 65
Full-Text Articles in Social and Behavioral Sciences
Traffic Simulation Model For Port Planning And Congestion Prevention, Baoxiang Li, Kar Way Tan, Trong Khiem Tran
Traffic Simulation Model For Port Planning And Congestion Prevention, Baoxiang Li, Kar Way Tan, Trong Khiem Tran
Research Collection School Of Computing and Information Systems
Effective management of land-side transportation provides the competitive advantage to port terminal operators in improving services and efficient use of limited space in an urban port. We present a hybrid simulation model that combines traffic-flow modeling and discrete-event simulation for land-side port planning and evaluation of traffic conditions for a number of what-if scenarios. We design our model based on a real-world case of a bulk cargo port. The problem is interesting due to complexity of heterogeneous closed-looped internal vehicles and external vehicles traveling in spaces with very limited traffic regulation (no traffic lights, no traffic wardens) and the traffic …
Efficient Online Summarization Of Large-Scale Dynamic Networks, Qiang Qu, Siyuan Liu, Feida Zhu, Christian S. Jensen
Efficient Online Summarization Of Large-Scale Dynamic Networks, Qiang Qu, Siyuan Liu, Feida Zhu, Christian S. Jensen
Research Collection School Of Computing and Information Systems
Information diffusion in social networks is often characterized by huge participating communities and viral cascades of high dynamicity. To observe, summarize, and understand the evolution of dynamic diffusion processes in an informative and insightful way is a challenge of high practical value. However, few existing studies aim to summarize networks for interesting dynamic patterns. Dynamic networks raise new challenges not found in static settings, including time sensitivity, online interestingness evaluation, and summary traceability, which render existing techniques inadequate. We propose dynamic network summarization to summarize dynamic networks with millions of nodes by only capturing the few most interesting nodes or …
‘Tweetboard’ – A Case Study Of Developing A Micro-Blogging Platform For Higher Education, Shao Cheh Joyce Hsu, Gan, Benjamin, Jin Lee, Shu Hui Sheryl Lim, Xie Yan Jeremy Lim, Thomas Menkhoff, Si Xian Sherman Tan, Charles Jason Woodard, Qiu Cheng Yap
‘Tweetboard’ – A Case Study Of Developing A Micro-Blogging Platform For Higher Education, Shao Cheh Joyce Hsu, Gan, Benjamin, Jin Lee, Shu Hui Sheryl Lim, Xie Yan Jeremy Lim, Thomas Menkhoff, Si Xian Sherman Tan, Charles Jason Woodard, Qiu Cheng Yap
Research Collection School Of Computing and Information Systems
This paper reports experiences made at an Asian university in developing a social media platform based on Twitter in the context of a final year capstone project where information systems management students get an opportunity to solve ‘a real-world problem for a real client’. In this case study, the challenge was provided by a faculty member’s request for an interactive social media application which engages less outspoken students in class via a social medium they are familiar with: Twitter. We reconstruct the project’s evolution; describe the main features of the application called ‘TweetBoard’ and share lessons learned in developing a …
Domain Identification For Intention Posts On Online Social Media, Thai Le Luong, Quoc Tuan Truong, Hai-Trieu Dang, Xuan Hieu Phan
Domain Identification For Intention Posts On Online Social Media, Thai Le Luong, Quoc Tuan Truong, Hai-Trieu Dang, Xuan Hieu Phan
Research Collection School Of Computing and Information Systems
Today, more and more Internet users are willing to share their feeling, activities, and even their intention about what they plan to do on online social media. We can easily see posts like "I plan to buy an apartment this year", or "We are looking for a tour for 3 people to Nha Trang" on online forums or social networks. Recognizing those user intents on online social media is really useful for targeted advertising. However fully understanding user intents is a complicated and challenging process which includes three major stages: user intent filtering, intent domain identification, and intent parsing and …
Hashtag Recommendation With Topical Attention-Based Lstm, Yang Li, Ting Liu, Jing Jiang, Liang Zhang
Hashtag Recommendation With Topical Attention-Based Lstm, Yang Li, Ting Liu, Jing Jiang, Liang Zhang
Research Collection School Of Computing and Information Systems
Microblogging services allow users to create hashtags to categorize their posts. In recent years,the task of recommending hashtags for microblogs has been given increasing attention. However,most of existing methods depend on hand-crafted features. Motivated by the successful use oflong short-term memory (LSTM) for many natural language processing tasks, in this paper, weadopt LSTM to learn the representation of a microblog post. Observing that hashtags indicatethe primary topics of microblog posts, we propose a novel attention-based LSTM model whichincorporates topic modeling into the LSTM architecture through an attention mechanism. Weevaluate our model using a large real-world dataset. Experimental results show that …
From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan
From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan
Research Collection School Of Computing and Information Systems
With the booming popularity of online social networks like Twitter and Weibo, online user footprints are accumulating rapidly on the social web. Simultaneously, the question of how to leverage the large-scale user-generated social media data for personal credit scoring comes into the sight of both researchers and practitioners. It has also become a topic of great importance and growing interest in the P2P lending industry. However, compared with traditional financial data, heterogeneous social data presents both opportunities and challenges for personal credit scoring. In this article, we seek a deep understanding of how to learn users’ credit labels from social …
Landmark Reranking For Smart Travel Guide Systems By Combining And Analyzing Diverse Media, Junge Shen, Jialie Shen, Tao Mei, Xinbo Gao
Landmark Reranking For Smart Travel Guide Systems By Combining And Analyzing Diverse Media, Junge Shen, Jialie Shen, Tao Mei, Xinbo Gao
Research Collection School Of Computing and Information Systems
Advanced networking technologies and massive online social media have stimulated a booming growth of travel heterogeneous information in recent years. By employing such information, smart travel guide systems, such as landmark ranking systems, have been proposed to offer diverse online travel services. It is essential for a landmark ranking system to structure, analyze, and search the travel heterogeneous information to produce human-expected results. Therefore, currently the most fundamental yet challenging problems can be concluded: 1) how to fuse heterogeneous tourism information and 2) how to model landmark ranking. In this paper, a novel landmark search system is introduced based on …
Media Reinvented, Geoff Tan
Media Reinvented, Geoff Tan
Asian Management Insights
The brave new world of digital media.
Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula
Grab Taxi: Navigating New Frontiers, Mei Lin, Christopher Dula
Research Collection School Of Computing and Information Systems
In mid-2016, Anthony Tan, the CEO of Grab, an on-demand transportation-app company serving Southeast Asia, was locked in a high stakes struggle to win the hearts and minds of drivers, passengers and regulators alike. Valued at an estimated US$1.5 billion, Grab (known among consumers as ‘GrabTaxi’) had become one of Asia’s most successful start-ups.
Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo
Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo
Research Collection School Of Computing and Information Systems
Social media provides a convenient way for customers to express their feedback to companies. Identifying different types of customers based on their feedback behavior can help companies to maintain their customers. In this paper, we use a machine learning approach to predict a customer’s feedback behavior based on her first feedback tweet. First, we identify a few categories of customers based on their feedback frequency and the sentiment of the feedback. We identify three main categories: spiteful, one-off, and kind. Next, we build a model to predict the category of a customer given her first feedback. We use profile and …
On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim
On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim
Research Collection School Of Computing and Information Systems
The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on profiling bots had been focused largely on malicious bots, with the assumption that these bots should be removed. In this work, however, we find many bots that are benign, and propose a new, broader categorization of bots based on their behaviors. This includes broadcast, consumption, and spam bots. To facilitate comprehensive analyses of bots and how they compare to human accounts, we develop a systematic profiling …
Asean's Digital Economy, Naveen Menon
Asean's Digital Economy, Naveen Menon
Asian Management Insights
Transforming industries, enriching lives and propelling progress.
Connecting India, Sam Pitroda
Connecting India, Sam Pitroda
Asian Management Insights
Great inventions will not be born in the absence of the will and intent to embrace change and solve wideranging societal problems.
Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim
Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
In social media, the magnitude of information propagation hinges on the virality and susceptibility of users spreading and receiving the information respectively, as well as the virality of information items. These users' and items' behavioral factors evolve dynamically at the same time interacting with one another. Previous works however measure the factors statically and independently in a restricted case: each user has only a single adoption on each item, and/or users' exposure to items are observable. In this work, we investigate the inter-relationship among the factors and users' multiple adoptions on items to propose both new static and temporal models …
Achieving Economic And Environmental Sustainabilities In Urban Consolidation Center With Bicriteria Auction, Stephanus Daniel Handoko, Hoong Chuin Lau, Shih-Fen Cheng
Achieving Economic And Environmental Sustainabilities In Urban Consolidation Center With Bicriteria Auction, Stephanus Daniel Handoko, Hoong Chuin Lau, Shih-Fen Cheng
Research Collection School Of Computing and Information Systems
Consolidation lies at the heart of the last-mile logistics problem. Urban consolidation centers (UCCs) have been set up to facilitate such consolidation all over the world. To the best of our knowledge, most-if not all-of the UCCs operate on volume-based fixed-rate charges. To achieve environmental sustainability while ensuring economic sustainability in urban logistics, we propose, in this paper, a bicriteria auction mechanism for the automated assignment of last-mile delivery orders to transport resources. We formulate and solve the winner determination problem of the auction as a biobjective programming model. We then present a systematic way to generate the Pareto frontier …
Smu Enhances Curriculum And Expands Offering To Prepare Undergraduates For The Digital Age, Singapore Management University
Smu Enhances Curriculum And Expands Offering To Prepare Undergraduates For The Digital Age, Singapore Management University
SMU Press Releases
Demand for infocomm professionals in Singapore is outpacing supply with 30,000 new infocomm jobs expected by 2020. The Infocomm Media 2025 masterplan has identified salient trends that are significant for the next decade, these include Big Data & Analytics, Internet of Things and Cybersecurity. The masterplan also highlighted future key infocomm job areas: Software Development, Cybersecurity, Data Analytics, and Network Infrastructure. In response to these industry trends and demand, SMU has strengthened its undergraduate curriculum in three schools to contribute to the 'future-proofing' of Singapore. The School of Information Systems (SIS) has revised its undergraduate curriculum in response to changes …
When A Friend Online Is More Than A Friend In Life: Intimate Relationship Prediction In Microblogs, Yunshi Lan, Mengqi Zhang, Feida Zhu, Jing Jiang, Ee-Peng Lim
When A Friend Online Is More Than A Friend In Life: Intimate Relationship Prediction In Microblogs, Yunshi Lan, Mengqi Zhang, Feida Zhu, Jing Jiang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Microblogging services such as Twitter and Sina Weibo have been an important, if not indespensible, platform for people around the world to connect to one another. The rich content and user interactions on these platforms reveal insightful information about each user that are valuable for various real-life applications. In particular, user offline relationships, especially those intimate ones such as family members and couples, offer distinctive value for many business and social settings. In this study, we focus on using Sina Weibo to discover intimate offline relationships among users. The problem is uniquely interesting and challenging due to the difficulty in …
Detecting Community Pacemakers Of Burst Topic In Twitter, Guozhong Dong, Wu Yang, Feida Zhu, Wei Wang
Detecting Community Pacemakers Of Burst Topic In Twitter, Guozhong Dong, Wu Yang, Feida Zhu, Wei Wang
Research Collection School Of Computing and Information Systems
Twitter has become one of largest social networks for users to broad-cast burst topics. Influential users usually have a large number of followers and play an important role in the diffusion of burst topic. There have been many studies on how to detect influential users. However, traditional influential users detection approaches have largely ignored influential users in user community. In this paper, we investigate the problem of detecting community pacemakers. Community pacemakers are defined as the influential users that promote early diffusion in the user community of burst topic. To solve this problem, we present DCPBT, a framework that can …
Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim
Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
When a microblogging user adopts some content propagated to her, we can attribute that to three behavioral factors, namely, topic virality, user virality, and user susceptibility. Topic virality measures the degree to which a topic attracts propagations by users. User virality and susceptibility refer to the ability of a user to propagate content to other users, and the propensity of a user adopting content propagated to her, respectively. In this paper, we study the problem of mining these behavioral factors specific to topics from microblogging content propagation data. We first construct a three dimensional tensor for representing the propagation instances. …
Is Only One Gps Position Sufficient To Locate You To The Road Network Accurately?, Hao Wu, Weiwei Sun, Baihua Zheng
Is Only One Gps Position Sufficient To Locate You To The Road Network Accurately?, Hao Wu, Weiwei Sun, Baihua Zheng
Research Collection School Of Computing and Information Systems
Locating only one GPS position to a road segment accurately is crucial to many location-based services such as mobile taxihailing service, geo-tagging, POI check-in, etc. This problem is challenging because of errors including the GPS errors and the digital map errors (misalignment and the same representation of bidirectional roads) and a lack of context information. To the best of our knowledge, no existing work studies this problem directly and the work to reduce GPS signal errors by considering hardware aspect is the most relevant. Consequently, this work is the first attempt to solve the problem of locating one GPS position …
Improving Carbon Efficiency Through Container Size Optimization And Shipment Consolidation, Nang Laik Ma, Kar Way Tan, Edwin Lik Ming Chong
Improving Carbon Efficiency Through Container Size Optimization And Shipment Consolidation, Nang Laik Ma, Kar Way Tan, Edwin Lik Ming Chong
Research Collection School Of Computing and Information Systems
Purpose: Many manufacturing companies that ship goods through full container loads found themselves under-utilizing the containers and resulting in higher carbon footprint per volume shipment. One of the reasons is the choice of non-ideal container sizes for their shipments. Consolidation fills up the containers more efficiently that reduces the overall carbon footprint. The objective of this paper is to support decisions on selection of appropriate combination of container sizes and shipment consolidation for a manufacturing company. We develop two-steps model which first takes the volumes to be shipped as an input and provide the combination of container sizes required; then …
Is Only One Gps Point Position Sufficient To Locate You To The Road Network Accurately?, Hao Wu, Weiwei Sun, Baihua Zheng
Is Only One Gps Point Position Sufficient To Locate You To The Road Network Accurately?, Hao Wu, Weiwei Sun, Baihua Zheng
Research Collection School Of Computing and Information Systems
Locating only one GPS position to a road segment accurately is crucial to many location-based services such as mobile taxi-hailing service, geo-tagging, POI check-in, etc. This problem is challenging because of errors including the GPS errors and the digital map errors (misalignment and the same representation of bidirectional roads) and a lack of context information. To the best of our knowledge, no existing work studies this problem directly and the work to reduce GPS signal errors by considering hardware aspect is the most relevant. Consequently, this work is the first attempt to solve the problem of locating one GPS position …
Efficient Community Maintenance For Dynamic Social Networks, Hongchao Qin, Ye Yuan, Feida Zhu, Guoren Wang
Efficient Community Maintenance For Dynamic Social Networks, Hongchao Qin, Ye Yuan, Feida Zhu, Guoren Wang
Research Collection School Of Computing and Information Systems
Community detection plays an important role in a wide range of research topics for social networks including personalized recommendation services and information dissemination. The highly dynamic nature of social platforms, and accordingly the constant updates to the underlying network, all present a serious challenge for efficient maintenance of the identified communities. How to avoid computing from scratch the whole community detection result in face of every update, which constitutes small changes more often than not. To solve this problem, we propose a novel and efficient algorithm to maintain the communities in dynamic social networks by identifying and updating only those …
High Correlation Of Middle East Respiratory Syndrome Spread With Google Search And Twitter Trends In Korea, Soo-Yong Shin, Dong-Woo Seo, Jisun An, Haewoon Kwak, Sung-Han Kim, Jin Gwack, Min-Woo Jo
High Correlation Of Middle East Respiratory Syndrome Spread With Google Search And Twitter Trends In Korea, Soo-Yong Shin, Dong-Woo Seo, Jisun An, Haewoon Kwak, Sung-Han Kim, Jin Gwack, Min-Woo Jo
Research Collection School Of Computing and Information Systems
The Middle East respiratory syndrome coronavirus (MERS-CoV) was exported to Korea in 2015, resulting in a threat to neighboring nations. We evaluated the possibility of using a digital surveillance system based on web searches and social media data to monitor this MERS outbreak. We collected the number of daily laboratory-confirmed MERS cases and quarantined cases from May 11, 2015 to June 26, 2015 using the Korean government MERS portal. The daily trends observed via Google search and Twitter during the same time period were also ascertained using Google Trends and Topsy. Correlations among the data were then examined using Spearman …
Extending The Network: The Influence Of Offline Friendship On Twitter Network, Young Soo Kim, Kyungsub Stephen Choi, Felicia Natali
Extending The Network: The Influence Of Offline Friendship On Twitter Network, Young Soo Kim, Kyungsub Stephen Choi, Felicia Natali
Research Collection School Of Computing and Information Systems
Twitter effectively provides a communication platform that allows users to strengthen or augment relationships with their close ones. It is a common scene to see groups of people in continuing group communication from offline to online using tools such as Twitter. Furthermore, it is also possible to meet new friends via online encounter. Under these circumstances, there would be friends who are both offline and online, or only in online. Many of earlier Twitter network studies focused on the network effects’ direction going from online to offline network. This paper explores the opposite direction, going from offline to online network. …
Profiling Social Media Users With Selective Self-Disclosure Behavior, Wei Gong
Profiling Social Media Users With Selective Self-Disclosure Behavior, Wei Gong
Dissertations and Theses Collection
Social media has become a popular platform for millions of users to share activities and thoughts. Many applications are now tapping on social media to disseminate information (e.g., news), to promote products (e.g., advertisements), to manage customer relationship (e.g., customer feedback), and to source for investment (e.g., crowdfunding). Many of these applications require user profile knowledge to select the target social media users or to personalize messages to users. Social media user profiling is a task of constructing user profiles such as demographical labels, interests, and opinions, etc., using social media data. Among the social media user profiling research works, …
Stpp: Spatial-Temporal Phase Profiling Based Method For Relative Rfid Tag Localization, Longfei Shangguan, Zheng Yang, Alex X. Liu, Zimu Zhou, Yunhao Liu
Stpp: Spatial-Temporal Phase Profiling Based Method For Relative Rfid Tag Localization, Longfei Shangguan, Zheng Yang, Alex X. Liu, Zimu Zhou, Yunhao Liu
Research Collection School Of Computing and Information Systems
Many object localization applications need the relative locations of a set of objects as oppose to their absolute locations. Although many schemes for object localization using radio frequency identification (RFID) tags have been proposed, they mostly focus on absolute object localization and are not suitable for relative object localization because of large error margins and the special hardware that they require. In this paper, we propose an approach called spatial-temporal phase profiling (STPP) to RFID-based relative object localization. The basic idea of STPP is that by moving a reader over a set of tags during which the reader continuously interrogating …
Can Instagram Posts Help Characterize Urban Micro-Events?, Kasthuri Jayarajah, Archan Misra
Can Instagram Posts Help Characterize Urban Micro-Events?, Kasthuri Jayarajah, Archan Misra
Research Collection School Of Computing and Information Systems
Social media content, from platforms such as Twitter and Foursquare, has enabled an exciting new field of social sensing, where participatory content generated by users has been used to identify unexpected emerging or trending events. In contrast to such text-based channels, we focus on image-sharing social applications (specifically Instagram), and investigate how such urban social sensing can leverage upon the additional multi-modal, multimedia content. Given the significantly higher fraction of geotagged content on Instagram, we aim to use such channels to go beyond identification of long-lived events (e.g., a marathon) to achieve finer-grained characterization of multiple micro-events (e.g., a person …
Robust Repositioning To Counter Unpredictable Demand In Bike Sharing Systems, Supriyo Ghosh, Michael Trick, Pradeep Varakantham
Robust Repositioning To Counter Unpredictable Demand In Bike Sharing Systems, Supriyo Ghosh, Michael Trick, Pradeep Varakantham
Research Collection School Of Computing and Information Systems
Bike Sharing Systems (BSSs) experience a significant loss in customer demand due to starvation (empty base stations precluding bike pickup) or congestion (full base stations precluding bike return). Therefore, BSSs operators reposition bikes between stations with the help of carrier vehicles. Due to unpredictable and dynamically changing nature of the demand, myopic reasoning typically provides a below par performance. We propose an online and robust repositioning approach to minimise the loss in customer demand while considering the possible uncertainty in future demand. Specifically, we develop a scenario generation approach based on an iterative two player game to compute a strategy …
From Offline To Online: How Health Insurance Policies Drive The Demand For Online Healthcare Service?, Yue Yu, Qiu-Yan Mei, Qiu-Hong Wang
From Offline To Online: How Health Insurance Policies Drive The Demand For Online Healthcare Service?, Yue Yu, Qiu-Yan Mei, Qiu-Hong Wang
Research Collection School Of Computing and Information Systems
Online healthcare service has gradually become a significant part of healthcare services, especially in emerging economy with shortage in medical resources and wide coverage in the Internet usage. This paper studies how health insurance policies affect the demand for online healthcare consultation by using longitudinal online healthcare and offline medical services datasets of a major city in China. The two policies we study are the integration of health insurance systems in urban and rural regions and the integration of health insurance systems between pairwise-cities. The empirical results show that both policies significantly affected the demand for online consultation. Our study …