Social and Behavioral Sciences Commons^™

Service Transformation That Will Boost Your Business, Neeta Lachmandas-Sakellariou

Asian Management Insights

Focus on your customers to catapult your company to success. However, leaders must drive a culture change to make it happen.

Navigating Sustainable Futures, Franziska Zimmermann

Asian Management Insights

A leadership imperative.

Leading By Example And Giving Back To Society, N.R. Narayana Murthy, Havovi Joshi

Asian Management Insights

N.R. Narayana Murthy, the founder and former Chairman of Infosys, a global provider of next-generation digital services and consulting, speaks with Havovi Joshi about the Indian growth story.

Gender Bias In Cultural Tightness Across The 50 U.S. States And Its Links To Gender Inequality In Leadership And Innovation, Xin Qin, Roy Y. J. Chua, Ling Tan, Wanlu Li, Chen Chen

Research Collection Lee Kong Chian School Of Business

Cultural tightness theory, which holds that “tight” cultures have rigid norms and sanctions, provides unique insights into cultural variations. However, current theorizing has not analyzed gender differences in cultural tightness. Addressing this gap, this research shows that women are more constrained than men by norms within the same society. By recruiting 15,425 respondents, we mapped state-level gender bias in cultural tightness across the United States. Variability in gender bias in cultural tightness was associated with state-level socio-political factors (religion and political ideology) and gender-related threats. Gender bias in cultural tightness was positively associated with state-level gender inequality in (business and …

Pursue Sustainability, Stay Paranoid In A Post-Covid World, Ho Kwon Ping, Havovi Joshi

Asian Management Insights

Ho Kwon Ping, Founder and Executive Chairman of Banyan Tree Holdings, speaks to Havovi Joshi about making sure sustainability is more than just a buzzword, his optimism regarding Asia’s growth in the future, and the need for youths to think differently about their careers.

How Transformational Leadership Transforms Followers’ Affect And Work Engagement, Benjamin Bader, Michael Gielnik, Ronald Bledow

Research Collection Lee Kong Chian School Of Business

How do episodes of transformational leadership transform followers? To address this question, we build on theories of affective events and affect regulation and develop a research model that explicates a mechanism of the transformation process implicit in transformational leadership theory. Specifically, the model explains how experiencing episodes of transformational leadership transforms (i.e., changes) followers’ positive affect and eventually their work engagement by fulfilling followers’ basic psychological needs. We tested our model in two independent longitudinal samples using daily and weekly measurement designs with 214 (N = 75) and 147 (N = 54) lagged observations, respectively. In support of our model, …

Leading Business Schools, Julie Davies, Howard Thomas, Eric Cornuel, Rolf D. Cremer

Research Collection Lee Kong Chian School Of Business

Business schools are critical players in higher education, educating current and future leaders to make a difference in the world. Yet we know surprisingly little about the leaders of business schools. Leading a Business School demystifies this complex and dynamic role, offering international insights into deans’ dilemmas in different contexts and situations. It highlights the importance of deans creating challenging and supportive learning cultures to enhance business and management education, organizations and society more broadly.Written by renowned experts on the role of the dean, Julie Davies, Howard Thomas, Eric Cornuel and Rolf D. Cremer, the book traces the historical evolution …

Leading By Example, Whee Jim Yeo

Asian Management Insights

Leadership lessons from Singapore’s pioneer civil servants.

Growing A Mapletree, Hiew Yoon Khong

Perspectives@SMU

By focusing on recycling capital and re-seeding its portfolio, Singapore’s Mapletree Investments have moved beyond the island and into the global market

How Should Leaders Manage Hybrid Working Relationships?, Karin Sanders, Andrew Dhaenens

Perspectives@SMU

Organisations and their leaders need to adapt to new ways of working and hybrid work relationships, write UNSW Business School’s Karin Sanders, Andrew Dhaenens and Patrick Sharry

Mediate, Not Litigate, To Resolve Disputes, Aloysius Goh, Terence Quek

Asian Management Insights

A leader’s fi rst resort.

Academic Leadership Qualities Towards Innovation Endeavours In An Organisation: A Comparative Study Of Malaysia And Singapore Perceptions, Cheng Sim Quah, Sandra Phek Lin Sim, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

This study employed mixed methods to explore the comparison between Malaysia and Singapore in terms of the contribution of leadership qualities and impacts towards innovation endeavours. Besides that, it also examined the significant relationship between leadership qualities and innovation endeavours in both countries. Findings revealed that operational focus and quality measurement qualities make the strongest unique contribution to explaining the variance, emphasising the importance of innovation. Findings also showed that innovation endeavours have promising impacts on Malaysia and Singapore university students towards enhancing, inspiring and motivating their learning, besides providing them a sense of self-improvement, self-motivation, self-satisfaction, self-efficiency and a …

Cfos Play Crucial Role In Surviving Covid-19 Crisis, Themin Suwardy

Research Collection School Of Accountancy

In recent years, chief financial officers (CFOs) have been called upon to do many things. They have stepped beyond their traditional technical finance functions, embracing technology and innovations to partner chief executive officers (CEOs) and boards on strategic issues. But if asked at the end of 2019, probably no CFO would place "managing through a global pandemic and economic crisis at the same time" among their top five things to do in 2020. Like many others, CFOs are being asked to do even more in a very short timeframe.

Adaptive Mindset: An Effective Approach To Leadership In Cross-Cultural Contexts, Francis Lotzer

Asian Management Insights

Understanding cultural signals by exploring the ‘hidden part of the iceberg’ and communicating the benefits of change to team members.

Nurturing Societal Leadership: Activities As Building Blocks, Simon Mckenzie, Jane Sassienie, Sunil Savara

Social Space

We previously discussed the importance of societal leadership in building a better world for future generations—and how societal leaders are driven by a purpose far greater than themselves. In the first article, we introduced the Bridge Societal Leadership Model and outlined the common beliefs observed in many societal leaders. In the second article, we examined their common capacities, such as their remarkable abilities and capabilities.

That Could Have Been Me: Director Deaths, Mortality Salience And Ceo Prosocial Behavior, Guoli Chen, Craig Crossland, Sterling Huang

Research Collection School Of Accountancy

Mortality salience—the awareness of the inevitability of death—is often traumatic. However, it can also be associated with a range of positive, self-transcendent cognitive responses, such as a greater desire to help others, contribute to society, and make a more meaningful contribution in one’s life and career. In this study, we provide evidence of a link between chief executive officer (CEO) mortality salience—triggered by the death of a director at the same firm—and a subsequent increase in firm-level prosocial behavior or corporate social responsibility (CSR). We further show that this core relationship is amplified in situations where the death of the …

Leadership Capabilities: Transforming Your Organisation For The Digital Age, Katharina Lange, Flocy Joseph, Markus Bjorn Karner

Asian Management Insights

Leaders of large organisations need to strike a balance between speed and thoroughness, centralisation and decentralisation, and technology and the human touch.

Authentic Leadership In The Digital Age, Richard R. Smith

Research Collection Lee Kong Chian School Of Business

Artificial intelligence algorithms are actively assessing our personality and behaviour based on our social media footprint with amazing accuracy – even after we have retired or died.

Why Smart Leaders Fail, David Chan

Research Collection School of Social Sciences

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan discussed leadership issues in the Singapore context. He explained how the selection and development of leaders need to go beyond academic abilities to focus on non-academic attributes, especially the ability to make effective judgements in practical situations.

The Missing Shifts, Saumya Sindhwani, Jerry Conner, Howard Thomas

Research Collection Lee Kong Chian School Of Business

Saumya Sindhwani, Jerry Connor and Howard Thomas argue it is time to change the way we develop leaders – and tap into the power of mindset. The needs the managers speak of fit into two broad categories (“empathy” and “resourcefulness”) and both are fundamental “changes in mindset”. By that, we mean a change in attitude or world view.

Can Being Overconfident Make You A Better Leader?, Kenny Phua, T. Mandy Tham, Chi Shen Wei

Research Collection Lee Kong Chian School Of Business

When Apple CEO Steve Jobs approached AT&T about partnering on a new kind of mobile phone — a touchscreen computer that would fit in your pocket — Apple had no expertise in the mobile market. Yet AT&T executives quickly came to believe so strongly in Job’s vision that they skipped internal process protocols to land the deal. Randall Stephenson, then CEO of AT&T, famously said, “I told people you weren’t betting on a device. You were betting on Steve Jobs.” Apple went on to secure massive commitments from AT&T’s suppliers, who spent hundreds of millions to build factories for iPhone-specific …

Interview With Arnoud De Meyer: Creating A New Management University, Arnoud De Meyer

Oral History Collection

The interview covered:

• Goals as President
• Support from the government
• SMU Academy
• SMU-X Building
• Board of trustees
• Differentiating SMU

Interview With Tan Chin Tiong: Creating A New Management University, Chin Tiong Tan

Oral History Collection

The interview covered:

• Involvement with SMU
• Private university
• Collaboration with Wharton School
• Challenges

Interview With Howard Hunter: Creating A New Management University, Howard Hunter

Oral History Collection

The interview covered:

• Involvement with SMU
• Law school
• Support from the government
• Curriculum
• Board of trustees
• Private university

Interview With Ho Kwong Ping: Creating A New Management University, Kwon Ping Ho

Oral History Collection

The interview covered:

• SMU history
• SMU startups
• Singapore education system
• Autonomous universities
• Strategic decisions
• Differentiating SMU
• Millennials
• Top ranking institutions
• Board of trustees

Interview With Lily Kong: Creating A New Management University, Lily Kong

Oral History Collection

The Interview covered:

• Liberal arts education
• Business schools
• Professional education
• Liberal management education
• Education management
• Ethics courses

Creating Meaning In Work, Eunyce Yap, Joanna Lam

Research Collection Institute of Service Excellence

Eunyce Yap and Joanna Lam, Founders of fashion label, Love & Bravery, tell us why there should always be more to business than just the bottom line.

Towards An Understanding Of Societal Leadership In Southeast Asia: Position Paper, Institute For Societal Leadership

Institute of Societal Leadership Research Collection

In this position paper, we delineate the reasons for examining leadership in the social impact sector and for tackling social issues and wicked problems that we face in Southeast Asia region. We begin by discussing the roles of societal leaders and societal leadership, drawing upon notable examples of efforts and strategies that are employed by leaders to create social impact in the region. The paper concludes with a proposed research agenda for studying societal leadership.

Perspectives On Societal Leaders And Leadership: Who Are They And What Is It?, Institute For Societal Leadership

Institute of Societal Leadership Research Collection

In this research paper, we examine 183 undergraduates’ perspectives of societal leaders and societal leadership. Participants were asked to respond to the following prompts: name an individual whom you think is a societal leader and explain why do you think he/she is worthy of the title of a societal leader. Responses to these prompts allowed us to compile the attributes that these applicants perceived societal leaders to possess. The six categories of key leader attributes that have been introduced by Bass and Stogdill were used to inform the coding categories. Besides these six categories, one other category, namely moral values, …

Communicating Leadership, Singapore Management University

Perspectives@SMU

Organisations should invest on its leaders’ communication skills to manage ‘organisational alignment’ – what it and its employees communicate