Social and Behavioral Sciences Commons^™

Secure Self-Checkout Kiosks Using Alma Api With Two-Factor Authentication, Ron Bulaon

Research Collection Library

Self-checkout kiosks have become a staple feature of many modern and digitized libraries. These devices are used by library patrons for self-service item loans. Most implementations are not new, in fact many of these systems are simple, straight forward and work as intended. But behind this useful technology, there is a security concern on authentication that has to be addressed.

In my proposed presentation, I will discuss the risk factors of self-checkout kiosks and propose a solution using Alma APIs. I will address the technical shortcomings of the current implementations, compared to the proposed solution, and where the weakest link …

Bots In Libraries: They're Coming For Your Jobs (Or Is It?), Salihin Mohammed Ali

Research Collection Library

With advancements in Artificial Intelligence (AI) and Machine Learning (ML), we have seen a rise in the use of bots, specifically chatbots, to deliver information services. Motivated by the Smart Nation programme, these chatbots have sprung up in sectors as transport, healthcare, banking and education in Singapore. What are these chatbots? How do they work? Will they take our jobs? SMU Libraries tries to answer these questions by delving into the mechanics of creating chatbots. The proof-of-concept aims to find out and understand use cases where these bots can be useful to delivering library information services to its campus community. …

Designing Low-Cost Mobile Websites For Libraries, Tiffini Travis, Chee Hsien Aaron (Zheng Zhixian) Tay

Research Collection Library

As smartphone ownership rises, usage patterns are expanding. Libraries face an increasing demand for online content delivered in a mobile compatible format while being constrained by financial and staffing limitations. Solutions are readily available through free and low-cost products to create mobile web pages and existing design models from which to draw inspiration. Platform-specific apps can easily support the kinds of content most commonly delivered on library mobile pages: basic contact information and outbound links to the catalog, databases, and other resources. Two software platforms for creating simple pages were tested, the free software from WordPress with mobile detection formatting …