Social and Behavioral Sciences Commons^™

Exploring U.S. Retail Employees’ Experiences Of Corporate Hypocrisy, Saheli Goswami, Jung E. Ha-Brookshire

Organization Management Journal

Corporate hypocrisy (CH) exists when people believe that firms are not what they claim to be. Much of the previous research has focused on how consumers may perceive firms as hypocritical and how that might affect firms’ sales and profits, but little has been researched on CH as experienced by employees. This study explored CH experienced by employees in the U.S. retail sector, which is predominantly comprised of part-time, low-income personnel. Through in-depth interviews of 16 retail employees, the study revealed that for participants, inconsistencies in both supervisors’ and corporate claims and actions resulted in perceived CH in employees. This, …

The Management And Stewardship Of A Cetacean Collection, Rebecca Vele

Seton Hall University Dissertations and Theses (ETDs)

Cetacean, by definition, is a marine mammal of the order Cetacea; a whale, dolphin or porpoise. In light of their social intellect and friendly appearance, cetaceans are used in institutions such as zoos and aquariums as a source of education and entertainment for the public. Before the Marine Mammal Protection Act of 1972, cetaceans were captured worldwide including in U.S. waters. In the United States today, there are over 224 zoos and aquariums accredited by the Association of Zoos and Aquariums. Out of those 224, 34 of these institutions display cetaceans.

Even though the Marine Mammal Protection Act “Prohibits, with …

A Manager’S Actions? An Exercise For Exploring Sexual Harassment, David E. Desplaces, John R. Ogilvie

Organization Management Journal

This exercise is designed to enhance students’ understanding of sexual harassment issues in the workplace, as well as to extend these issues to customer interactions in retail settings. Through research and class discussion, participants explore their perceptions and assumptions about a manager’s potentially harassing behaviors. Furthermore, discussions of the manager’s actions provide additional opportunities to explore issues dealing with legal foundations of sexual harassment as well as gender differences in response to harassment. Multiple variations are presented making this scenario/exercise suitable to various courses and all types of participants in order to facilitate a healthy discussion about the issues associated …

Business Teaching, Liberal Learning, And The Moral Transformation Of Business Education, Jeffrey Nesteruk

Organization Management Journal

Business ethics often draws from the content of liberal arts disciplines, but rarely from the practice of liberal education. Reconceptualizing the relation of business and liberal education offers a new strategy for promoting ethics within business schools. Under this strategy, ethics develops into more than a supplement to established functional courses. It becomes the locus for a more significant moral transformation of business education.

Navigating The Innovation Landscape: Past Research, Present Practice, And Future Trends, Shanthi Gopalakrishnan, Eric H. Kessler, Joanne L. Scillitoe

Organization Management Journal

The management of innovation is among the most critical capabilities contributing to the success of modern organizations. It is also complex and frequently misunderstood. In this paper we first provide a broad overview of the organizational innovation literature [the Past] to distill five fundamental themes: What is innovation, why is it important, where does it come from, who engages in it, and how can it be best executed? Second, we illustrate how these concepts are applied by three companies on the vanguard of innovation management [the Present] – Google, Walt Disney, and Johnson & Johnson. Third, we project the discussion …

A Qualitative Analysis Of The Integration Of Technology At The School District Level In Terms Of The Technology Leadership, Management, And Policy Pyramid: A Theoretical Model Developed By Dr. John Collins, Through The Perceptions Of Technology-Using Teachers, Mark A. Connolly

Seton Hall University Dissertations and Theses (ETDs)

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Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …

Indoctrination, Diversity, And Teaching About Spirituality And Religion In The Workplace, Donald W. Mccormmick

Organization Management Journal

The author reflects on his experience and discusses problems in teaching a course about spirituality and religion in the workplace. Sometimes indoctrination happens when professors treat their own spiritual ideology as the truth, or they require students to engage in religious practices in class. Indoctrination is teaching people “to accept a system of thought uncritically.” The management education literature has little to say about indoctrination. Indoctrination can be avoided by (1) ensuring informed consent, (2) designing learning activities for students from all spiritual perspectives, (3) teaching about the topic (instead of taking the “how to” approach), (4) presenting diverse spiritual …

Sex-Role Identity And Perceptions Of Good Managers As A Function Of Gender And Level Of Management---Good Female Managers, An Oxymoron?, Shirley Cresci

Seton Hall University Dissertations and Theses (ETDs)

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