Social and Behavioral Sciences Commons^™

Presented is an actual workshop to enhance the personal and professional development of volunteers and their relationship with others. This workshop is a follow up to information in the article, “Enhancing volunteer effectiveness” which appeared in the May/June (1996) issue of The American Journal of Hospice & Palliative Care.

The characteristics of being genuine/congruent, having an unconditional positive regard and an empathic understanding, can be integrated into the training volunteers receive prior to assignment with patients/families. Understanding and practicing these concepts may further promote the interpersonal relationships volunteers have with patients/families and other hospice professionals.