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Social and Behavioral Sciences Commons

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San Jose State University

Faculty Publications

Evaluation

Publication Year

Articles 1 - 4 of 4

Full-Text Articles in Social and Behavioral Sciences

Reference Service Evaluation At An African Academic Library: The User Perspective, Lili Luo, Viscount Buer Jan 2015

Reference Service Evaluation At An African Academic Library: The User Perspective, Lili Luo, Viscount Buer

Faculty Publications

Purpose – This paper aims to provide a detailed discussion of a large-scale library reference evaluation study conducted at the University of Education, Winneba (UEW) in Ghana. The study seeks to evaluate the reference service from the user perspective, focusing on how users use and perceive the service. Design/methodology/approach – Self-administered survey was used as the data collection instrument. One thousand questionnaires were distributed to library users in a three-week period, and the response rate was 63.7 per cent. Findings – The reference service had a high non-use rate of 42.6 per cent, which was primarily attributed to library users’ …


Usability Of The Digital Library: An Evaluation Model, Judy Jeng Jan 2006

Usability Of The Digital Library: An Evaluation Model, Judy Jeng

Faculty Publications

Summary report from the 2004 ACRL Doctoral Dissertation Fellowship recipient


Collaboration, Anita Coleman Oct 2005

Collaboration, Anita Coleman

Faculty Publications

This is a presentation (15) slides at the 2005 ASIS&T Annual Meeting, Charlotte, N.C. on October 31, session on Collaboration in Digital Libraries: Luminous Ideas from Health Informatics, Academic Libraries, and Historical Archives


Information Technology, Cognition, And Communication, Anita Coleman May 2005

Information Technology, Cognition, And Communication, Anita Coleman

Faculty Publications

This is a Microsoft PowerPoint presentation of about 27 slides used in conjunction with a talk at UCI-CRITO on 18 May 2005, and the research reported is from a previously published study of mine. Information technology is varied and human use and impact can be examined at different levels. I report on a study that examines the ubiquitous hyperlinks as instruments of cognition in e-learning.