Social and Behavioral Sciences Commons^™

From Usability Studies To User Experience: Designing Library Services At The University Of Kansas, Lea H. Currie, Julie Petr

Charleston Library Conference

The University of Kansas (KU) Libraries first made their discovery tool, Primo (Ex Libris), available to their users in the fall of 2013. Since that time, in spite of many upgrades and improvements, most librarians and library staff are still not using the tool for their own research. Last year, librarians from KU presented their findings at the Charleston Conference using a survey given to KU librarians that asked them to compare Primo to Google Scholar and their favorite databases. Librarians were asked to compare the three and make recommendations for improving Primo. This year, KU librarians designed a much …

Giving Subject Specialists The Tools They Need To Succeed: The Collection Development Training Manual At The University Of Maryland, Margaret Z. Saponaro

Charleston Library Conference

The University of Maryland Libraries (UMD) employs over 40 librarians with collection development responsibilities. These subject specialists represent a range of varying experience levels with collection development—from new librarians to seasoned veterans. Although many subject specialists are required to use the same tools for their collection development activities, materials to support these activities were not always easy to find, nor was there one place available to direct new subject specialists who needed resources to assist them with their responsibilities. This paper describes the process undertaken to develop of a toolkit for materials for subject specialists at the UMD Libraries, including …

How Far Have We Come Since Our “Go Live” Dates, And Where Do We Go From Here?, Ann Kutulas, Moon Kim, Susan Flanagan

Charleston Library Conference

Next‐generation library systems promise new opportunities to expand beyond our existing methodologies, and there has been a surge of institutions migrating to web‐based platforms as a result. Extensive research and planning goes into choosing and moving to a new integrated library system (ILS). But what happens after migration and implementation? And how closely does reality align with expectations? Individuals from three libraries who have chosen Ex Libris’s Alma as their web‐based ILS solution will share their migration experiences and the challenges of working in a constantly changing environment. Strategies on transitioning from an abstract understanding to a live production site …

Don’T Share This Item! Developing Digital Collections And Services In A Consumer‐Licensed World, William M. Cross, Darby Orcutt

Charleston Library Conference

Libraries have always faced unique challenges in providing non‐academic content for academic use, but the digital age has brought particular problems of “one size fits all” consumer purchase models and vexing methods of digital rights management (DRM), wrapped up with a large bow of legal uncertainty for many institutions. These proceedings describe some practices for sharing consumer‐licensed popular materials and confronting legal and technical barriers, as well as what some libraries are considering and encountering in applying the law, fair use, user expectations, and common sense in developing collections and services around digital content that is geared directly to end …

Mitigating Madness: How We Authenticate And Authorize Users To Deliver Databases In A Contractually Complicated Context, Jeremy M. Brown, Geoffrey P. Timms

Charleston Library Conference

During the 2011 overhaul of the Mercer University Libraries website we developed an authentication system to interface with EZProxy and our campus Active Directory system that provides convenient management and delivery of our A–Z database listing. With multiple campuses and seven e‐resource privilege groups, we were able to provide persistent URLs for databases to subject librarians, dynamic database lists based upon users’ access privileges, convenient integration with our content management system, and a simple backend management interface requiring little expertise to use. We then sought to improve the situation by organizational and license simplification before our 2014 website overhaul: We …

How Much Do Monographs Cost? And Why Should We Care?, Nancy L. Maron, Charles Watkinson, Meredith Kahn, Shayna Pekala

Charleston Library Conference

What does it cost to make a high quality, digital monograph? What may sound like an obvious question turns out to be a very knotty one, driving to the heart of the essence of scholarly publishing today. It is particularly relevant in an environment where the potential of a sustainable open access (OA) business model for monographs is being explored. Two complementary studies funded by The Andrew W. Mellon Foundation in 2015 have explored this question to understand the costs involved in creating and disseminating scholarly books.

The team at Ithaka S+R studied the full costs of publishing monographs by …

The Changing Nature Of Oa Journals: Helping Scholars Identify The Good, The Bad, And The Political, Matthew C. Torrence, Susan Ariew

Charleston Library Conference

When the Open Access (OA) movement began at the beginning of the 21st century, librarians and select scholars saw it as a way to level the playing field by disseminating scholarly work freely, by easing the financial burden placed on rising subscription costs, and by offering alternatives to the traditional publishing model. Predatory and opportunistic OA publishers were quick to arrive on the scene, however, leaving faculty and researchers scrambling for a new and updated vetting process for selecting their publication targets. Jeffrey Beall’s blog and Beall’s List, along with other important publication directories, have become an important part of …

Open Access Funds: Getting A Bigger Bang For Our Bucks, Robert Glushko, Crystal Hampson, Patricia Moore, Elizabeth Yates

Charleston Library Conference

Many libraries offer open access publishing funds to support authors in paying article processing charges (APC) levied by some OA journals. However, there are few standard practices for managing or assessing these funds. The Open Access Working Group (OAWG) of the Canadian Association of Research Libraries (CARL) was asked to investigate and articulate best practices for successful open access fund management. In spring 2015, the OAWG surveyed Canadian academic libraries with OA funds to review their criteria and collect feedback on current practices. The survey proved timely because many OA funds are under review. Shrinking budgets, ending pilots, and questions …

The Open Movement: What Libraries Can Do, Sheila Corrall

Charleston Library Conference

Open approaches have moved beyond open access, open source software, and open courseware to developments with open infrastructure and open processes. Open initiatives are gaining momentum as a result of both bottom‐up grassroots activism and top‐down policy agenda. In a few instances, they have already reached a tipping point; but in many cases they are being pursued separately by specialist groups, suffering from fragmentation, and not always having their expected outcomes or impacts. Our study of open initiatives uses a simple overarching definition of open resources, and introduces a convenient framework enabling shared understanding of three different types of openness—open …

Publishing Our Own Work: Contributing To The Professional Literature Through Systematizing Sharing Of Library Reports, Lisa Janicke Hinchliffe, Sarah E. Crissinger, Emily A. Hardesty, Aaron S. Mccollough

Charleston Library Conference

Library employees often work on teams, committees, or task forces to do research, and investigation as part of their responsibilities in carrying out the operations of a library; however, much of this work is not published in the professional literature and is only inconsistently recorded in committee documents. As such, this work is hidden both from others in the library who might use it and from the profession at large, meaning that other libraries were not able to benefit from it. To address these challenges, the University of Illinois Library (Urbana‐Champaign) established the Library Occasional Reports Series (LibORS) in 2015. …

“Help, We Started A Journal!”: Adventures In Supporting Open Access Publishing Using Open Journal Systems, Anna R. Craft

Charleston Library Conference

The University Libraries at The University of North Carolina at Greensboro (UNCG) have an active and growing implementation of Open Journal Systems (OJS), a free, open source scholarly publishing platform. But even a free software system is not without its costs, both to the hosting institution and to the creators and staff of individual journals. Institutions that wish to host OJS must be able to install, maintain, and support the product. And while faculty members and other academics are often experts in their content areas, not all of them are prepared to handle other needs associated with creating and publishing …

Not So Strange Bedfellows: Information Standards For Librarians And Publishers, Marti Heyman, Betty Landesman

Charleston Library Conference

As our collections become increasingly electronic, standards play an increasingly important role not only for libraries but also for publishers. This session will describe standards and recommended practices that are designed to support the publishing, identification, and retrieval of electronic materials, including KBART (Knowledge Bases and Related Tools), the DOI (Digital Object Identifier), and EPUB. What are they, what do they do, how do they relate to the work of a broad spectrum of attendees, and, particularly, why we should care? The presenters are co‐chairs of the NISO (National Information Standards Organization) Content and Collection Management Topic Committee.

In The Highways And Hedges: Library Support For Oer Adoption Efforts At Higher Education Institutions Across Virginia, Tara Cassidy, Olivia Reinauer, Anita R. Walz

Charleston Library Conference

A growing number of Virginia higher education libraries are involved in supporting and leading Open Educational Resource (OER) adoption efforts. Statewide, OER initiatives include a unique blend of administrative and grassroots organizations and individuals that work hand in hand to leverage the economic benefits and educational advantages of open educational resources. This article highlights library engagement and leadership, successes and growing pains, on the many levels of OER efforts in Virginia Higher Education.

Where Do We Go From Here: Choosing A Framework For Assessing Research Data Services And Training, William M. Cross, Hilary M. Davis

Charleston Library Conference

Research data management has become a critical issue for campus researchers, funding agencies, and libraries, who have made substantial investments of time, energy, and resources into support for managing and sharing data. As data management programs proliferate, however, assessment of research data services has become a notorious challenge for libraries. How can we know—and demonstrate—that our efforts are having an impact, and how can we learn to make them even more effective?

In this session, we will present a survey of several frameworks for assessing research data management services. We will lead a discussion about the application of different frameworks …

E‐Book Tune‐Up: Maintaining, Sustaining, And Expanding Your Demand‐Driven E‐Book Program, Caroline Mills, Janet A. Nazar, Michelle R. Desilets, Nathan Carlson

Charleston Library Conference

Just like a car, an e‐book program needs continuous maintenance in order to run smoothly. What can we do to structure our e‐book collections to better meet institutional need? Many factors come into play in building a successful demand‐driven acquisition (DDA) program. Student preferences, actual use, collection development, and faculty/staff education and support are all important aspects of maintaining and sustaining a DDA program. This paper describes how the Furman University Library in South Carolina and the Metropolitan State University Library (Metro State) in Minnesota assessed and fine‐tuned their respective DDA programs, and the results of these changes.

Building A Scholarly Communication Boot Camp For East Carolina University Liaisons, Cindy D. Shirkey, Jeanne Hoover

Charleston Library Conference

A growing demand for scholarly communication expertise led two librarians at East Carolina University to create a series of informative and interactive sessions for liaisons. These boot camp sessions covered topics such as open access, citation management, research impact, data management, authors’ rights, copyright, digital humanities, and OER. The goal of the boot camp was to familiarize liaisons with these concepts enough so that they might be able to talk with faculty about them. To achieve this goal, the developers of the sessions used active learning exercises and a flipped classroom model.

Cc‐By: Is There Such A Thing As Too Open In Open Access?, Leetta M. Schmidt, Kyle K. Courtney, Calvin Manning

Charleston Library Conference

Support and demand for researchers to publish in open access (OA) journals has been growing steadily among funding agencies, research organizations, and institutions of higher education. The Wellcome Trust and the Research Councils UK OA policies have begun imposing more finite restrictions, like publishing only under CC‐BY licenses, on researchers. CC‐BY, or Creative Commons Attribution, is one of several, and the most open, of all creative commons licensing. It most closely embodies the definition of OA, as established by the Berlin Declaration and Bethesda Statement on Open Access, by allowing for the most reuse, including the unrestricted creation of derivatives. …

Summon, Ebsco Discovery Service, And Google Scholar: Comparing Search Performance Using User Queries, John Vickery

Charleston Library Conference

No abstract provided.

The Secret Life Of Articles: From Download Metrics To Downstream Impact, Carol Tenopir, Lorraine Estelle, Wouter Haak

Charleston Library Conference

No abstract provided.

Balancing Bananas: Collection Assessment Of Patron‐Driven Acquisitions, Gabrielle Wiersma, Rhonda Glazier, Denise Pan, Stephanie Spratt

Charleston Library Conference

The libraries in the University of Colorado (CU) System have been using patron‐driven acquisitions (PDA) to build a shared collection of e‐books for many years. This paper presents our experiences as both early adopters of PDA and libraries with longstanding PDA e‐book programs and describes an analysis of how PDA has impacted collections at each of the libraries in the CU System.

Interrogating Demand: Pathways Toward Purchase In Patron‐Influenced E‐Book Models; University Of California‐Wide Demand‐Driven Acquisitions—E‐Book Hopes And Dreams Revisited, Kerry P. Scott

Charleston Library Conference

From January 2013 to date, the University of California has piloted a system‐wide e‐book demand driven access (DDA) program comprised of University Press publications in the Arts, Humanities, and Social Sciences. This paper reviews the pilot’s progress, specifically focusing on how well it has achieved the hopes and dreams laid out by several of the participating campus librarians prior to the pilot’s launch.

Interrogating Demand: Pathways Toward Purchase In Patron‐Influenced E‐Book Models, Jim Dooley

Charleston Library Conference

E‐books are available to academic libraries through a wide variety of acquisition models. The University of California, Merced (UC Merced) Library has used demand‐driven acquisitions (DDA) as its principal model for providing access to e‐books from its founding in 2005 to the present. This paper will discuss the influence of the situation at UC Merced on the implementation of DDA plans for e‐books and the results of the most recent five years of operations of these plans.

Three Heads Are Better Than One: Organizational Changes In Collection Management Leadership, Barbara A. Bishop, Adelia B. Grabowsky, Liza Weisbrod

Charleston Library Conference

Financial pressures, shrinking staff, shifting user expectations, and advances in format access and availability mean that organizational change seems to have become a constant in today’s academic library. The area of collection management has not been immune from change; the increasing emphasis on electronic formats, questions about access versus ownership, and the rise of open access have all required adjustment in managing collections. Even with all this change, most academic libraries have retained an organizational structure with a single person serving as a collection management coordinator or decision maker. This presentation details the shift in one academic library from a …

Developing A Weighted Collection Development Allocation Formula, Jeff Bailey, Linda Creibaum

Charleston Library Conference

In this preconference workshop Bailey and Creibaum gave attendees detailed instruction on how to create a spreadsheet‐based library collection development allocation formula, one option to manage a library’s collection development budget. The presenters demonstrated and led participants through the process of creating customizable Excel‐based formulas that can be modified to utilize the criteria relevant to a specific library and institution. The primary element in the success of such a formula is the use of weights applied to each factor contained in the spreadsheet. Potential factors include the number of students majoring in a degree program, total faculty per department, departmental …

Vendorbrarians: Librarians Who Work For Vendors And The Value They Provide To Library Customers, Charlie Remy

Charleston Library Conference

A panel of librarians working for different kinds of library vendors discussed their unique and valuable roles inside their organizations. The session was moderated by an Electronic Resources Librarian with an interest in library/vendor relationships. Librarians can add value to their company’s relationships with library customers as they share the same basic skill set as their colleagues in libraries and have a better understanding of their needs, industry standards, and the day to day realities of their customers. Topics discussed included the kinds of roles librarians can have at vendors, how these positions compare and contrast with more traditional library …

Learning Mendeley Through Its Certification Program For Librarians, Rajiv Nariani, Yath Ithayakumar

Charleston Library Conference

York University Libraries (YUL) ended its subscription to their default citation management program in the summer of 2015. The Mendeley Certification Program for Librarians was launched during that time and the science librarian at YUL completed this program. The steps undertaken during the completion of the program led to successful migration to the freely available, and libraries supported, citation management programs. This paper details the various initiatives that were done prior to and during the certification program and how completing the program has benefited our academic community. The certification program has helped solidify relations with faculty and students during the …

Aligning Collections With Emerging Needs In Research Informatics, Heidi J. Tebbe, Darby Orcutt

Charleston Library Conference

Some of the North Carolina State University (NCSU) Libraries’ largest investments are in collections, digital library development, and technology‐rich collaborative spaces. The goal of the NCSU Libraries Fellows Program initiative, "Aligning Collections with Emerging Needs in Research Informatics," is to ensure these areas leverage one another to the benefit of our users in support of emerging research informatics needs through licensing and acquisition of new data sources, as well as leveraging the capabilities of new high‐tech library spaces. Over its two years, this initiative seeks to address and mainstream subject specialists’ and selectors’ consideration of high‐tech research informatics needs of …

Leveraging Usage Data And User‐Driven Development To Extend The Use Of Collections, Kristen Garlock

Charleston Library Conference

In 2014, the JSTOR Labs team used an algorithm to identify more than 9,000 articles on JSTOR that exhibited patterns of use consistent with being used in the classroom or assigned as coursework. Using a low‐cost rapid development approach called “flash builds,” the team validated and built a prototype browser for this dataset with the direct involvement of teachers at the secondary and introductory college levels. This dataset is now available as “Classroom Readings,” a free and open experimental resource. Classroom Readings (http://labs.jstor.org/readings) is designed to help educators find articles on JSTOR that are good candidates for teaching, adding value …

From Chaos To Community: Two Libraries Finding A Unified Direction, Melissa Johnson, Rod Bustos, Sandra Bandy

Charleston Library Conference

In January 2013, the University System of Georgia Board of Regents consolidated a health sciences university and a predominantly undergraduate liberal arts university. Each university had its own library, and the consolidation presented several challenges to the newly formed University Libraries. One major challenge was unifying the catalog as each library follows different classification standards. National Library of Medicine call numbers and Medical Subject Headings were utilized on the Health Sciences campus, and Library of Congress call numbers and subject headings were used on the liberal arts campus. After recognizing the differences in the catalog records, the Libraries asked “Where …

Cost Per User: Analyzing Ezproxy Logs For Assessment, Tiffany M. Lemaistre

Charleston Library Conference

Cost per use has long been a staple of collection development decision‐making for electronic resources, but what of the users behind those retrieval and search counts? Questions about the interdisciplinary usage of an e‐resource, the depth of integration into a given program or course, and who will miss it if it is cancelled are generally relegated to the realm of anecdotal evidence. Researchers at Nevada State College have made efforts to remedy this gap in knowledge by analyzing EZProxy logs, which can be set up to capture unique user identifiers at the point of authentication into library electronic resources. When …