Social and Behavioral Sciences Commons^™

We’Re All On This Cloud Together: A Look At Five Innovative, Patron-Centered Projects At Providence College, Julie A. Decesare, Julie Kliever, Mark Caprio, Hailie Posey

Julie A DeCesare

iHelp: The Support for Technology and Learning Implementation Team (aka iHelp) is a collaboration with IT, Academic Media Services, Library, and the Instructional Technology Development. With multiple representatives from each department, the team’s charge is to create a one-stop digital “help” page for PC students and faculty, as well as streamline the physical services of four separate departments and cultures to better assist the community at Providence College in their technology needs.

The 2020 Project: The provost of Providence College asked the Library+Commons to compile, curate, and present scholarly materials on the future of higher education for the Academic Affairs …