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Consumer Satisfaction With Aging & Disability Resource Connection Of Oregon: Round 4, Diana White, Sheryl Dejoy Elliott
Consumer Satisfaction With Aging & Disability Resource Connection Of Oregon: Round 4, Diana White, Sheryl Dejoy Elliott
Institute on Aging Publications
The report describes the fourth round of consumer satisfaction surveys that were conducted with people who had been in contact with the Information & Referral/Assistance (I&R/A) Call Center or received Options Counseling (OC) services of Aging and Disabilities Resource Connection (ADRC) of Oregon. Data for this survey were collected in November 2014. This Executive Report summarizes and presents data on overall satisfaction, conclusions, and recommendations for the ADRC program.