Social and Behavioral Sciences Commons^™

Development Of Leader Voice And Leader Silence Scales: How And Why Leaders Choose To Remain Silent Or Speak Up During Situations Of Workplace Aggression, Katherine L. Dickins

Theses and Dissertations

This study aimed to investigate the factors that drive leaders to speak up or remain silent when witnessing workplace aggression and to develop scales to measure leader voice and leader silence. While research on employee voice and silence exists, leader voice and silence need more theoretical development. I used an exploratory sequential mixed-method design to address these gaps. Subjects: Study one included 26 graduate management students and 35 leaders across multiple industries in the United States who witnessed workplace aggression in their unit. Study 2 included 345 people who supervised others at work. Instruments: Seven open-ended questions asking respondents to …

Workplace Gender Gap: Generational Differences In The Narrative Of Women In The Banking Industry, Carly S. Riehle

Theses and Dissertations

This qualitative study gathered stories from four generations of women in banking to observe how the gender gap has changed over time through their personal experiences and to determine if there is a new story that can be told about the closing of the gender gap for at least one industry. The study included 36 women from 15 different banks across most regions in the United States. The 60-minute interviews covered 20 questions. Participant answers were coded and analyzed, yielding several themes. The study found that all four generations of women in banking agree there have been substantial improvements to …

Trends And Challenges In Developing Emerging Leaders For Ambiguous Working Environments: A Qualitative Research Study, Alanna Brahms

Theses and Dissertations

This qualitative research study examined trends and challenges faced by leadership development practitioners in developing emerging leaders for ambiguous working environments, particularly considering the impact of the COVID-19 pandemic. Twenty-five participants were interviewed using 16 questions related to competencies, changes in the leadership landscape, and best practices and challenges in developing emerging leaders for present-day working environments. The study found that leaders in hybrid and ambiguous working environments face increased demands, necessitating flexibility, and agility. The results emphasized the importance of a growth mindset and a desire to lead as foundational traits for emerging leaders. Strong communication and interpersonal skills …

Recovery At Work: Seeking Relief From Toxic Workplace Behavior Through The Adult Children Of Alcoholics And Dysfunctional Families Model, Matthew D. Devandry

Theses and Dissertations

The present study investigated whether the Adult Children of Alcoholics and Dysfunctional Families (ACA) 12-step recovery model might be relevant to reducing toxic workplace behavior. Seventeen participants in the ACA program were interviewed to answer what changes in work-life are experienced by those who have worked in the ACA program and what components of ACA do practitioners believe have been most influential in their work-life changes? Interviewees reported experiencing positive results in their work lives, categorized by internal, philosophical changes, changes in behavior regarding interpersonal issues, changes in behavior regarding issues of self, and changes in overall outcome. These findings …

Relational Leadership Strategies In U.S. Banking, Irakli Bandzeladze

Theses and Dissertations

This qualitative study aimed to gain an understanding of relational leadership strategies currently employed among banking leaders developing quality workplace relationships. A quality workplace environment is where individual differences are nurtured, information is not suppressed or spun but instead openly shared, and where employees feel the company adds value to them, rather than only expecting it from them (Goffee & Jones; 2013; Katz & Miller, 2014; Tan, 2019).

This study employed Uhl-Bien’s (2006) relational leadership model to explore the research question: What are relational leadership strategies commonly practiced by banking leaders to foster quality workplace environments? The study employed a …

Assessing The Impacts Of Work-Related Applications Of Improvisation Training On Psychological Safety In Teams, Marne Maykowskyj Nordean

Theses and Dissertations

This paper discusses improvisational training (IMPT) and psychological safety and seeks to find if the former impacts the latter. For this study, improvisation has four main tenets: ensemble / co-creating, 'yes, and' / accept and heighten, authenticity / celebrating failure, and listening and communication skills. Psychological safety is defined as the shared belief held by members of a team that the team is safe for interpersonal risk-taking and a sense of confidence that the team will not embarrass, reject or punish someone for speaking up. This confidence stems from mutual respect and trust among team members. It is described as …