Social and Behavioral Sciences Commons^™

Collaborative Growth Toward Discovery: Becoming Stronger Through Change, Margaret Heller, Hong Ma

University Libraries: Faculty Publications and Other Works

The radical act of replacing a traditional OPAC and ILS with a hosted library services platform (LSP) and web-scale discovery (WSD) system creates the impetus for libraries to rethink core workflows and practices. Both of these tools have the potential to greatly improve access to library collections and enhance user experience, but only if the implementation is a collaborative effort between different stakeholders, technical experts and subject librarians, grounded in a thoughtful selection process that emphasizes user needs. Furthermore, because this model removes the traditional OPAC, subject librarians must take on the challenge of understanding the tool and work as …