Social and Behavioral Sciences Commons^™

Communication Matters: A Study Of Communication Between Emergency Managers And Water Systems Professionals Regarding Insufficient Access To Drinking Water, Paula R. Buchanan

Dissertations

In 2021, the United States – specifically the U.S. Bureau of Reclamation – declared its first-ever drinking water shortage for the Colorado River and the Hoover Dam, resulting in cuts to water access for the southwestern United States. Unfortunately, incidents like this one are increasingly likely to occur as access to drinking water has become a more pervasive issue that not only impacts the work of water systems professionals, but also impacts the field of emergency management and its practitioners. In addition, these incidents underscore the need to put a spotlight on communication processes between water systems professionals and emergency …