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Social and Behavioral Sciences Commons

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Full-Text Articles in Social and Behavioral Sciences

Survey Of Aviation Maintenance Technical Manuals, Phase 3 Report: Final Report And Recommendations, Alex Chaparro, Loren S. Groff Dec 2002

Survey Of Aviation Maintenance Technical Manuals, Phase 3 Report: Final Report And Recommendations, Alex Chaparro, Loren S. Groff

Publications

This report contains the results from the final phase of a three-phase research effort. Phase 1 of this research effort surveyed the procedures used by five aircraft manufacturers to develop maintenance documentation. Several potential human factors issues were identified in the processes used by these manufacturers to develop their maintenance manuals. The issues included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track errors, and the lack of standards for measuring document quality. In Phase 2, a written survey was used to solicit information about user …


Survey Of Aviation Technical Manuals, Phase 2 Report: User Evaluation Of Maintenance Documents, Alex Chaparro, Loren S. Groff, Barbara S. Chaparro, Deborah Scarlett May 2002

Survey Of Aviation Technical Manuals, Phase 2 Report: User Evaluation Of Maintenance Documents, Alex Chaparro, Loren S. Groff, Barbara S. Chaparro, Deborah Scarlett

Publications

This report contains the results from Phase 2 of a 3-phase research effort. Phase 1 (Human Factors Survey of Aviation Technical Manuals Phase 1 Report: Manual Development Procedures) of this research effort surveyed the procedures used by five manufacturers to develop maintenance documentation. Several potential human factors issues were identified in the development processes employed by these manufacturers. They included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track error, and the lack of standards for measuring document quality. In Phase 2, a written survey was …


Human Factors Survey Of Aviation Maintenance Technical Manuals, Alex Chaparro, Loren S. Groff Apr 2002

Human Factors Survey Of Aviation Maintenance Technical Manuals, Alex Chaparro, Loren S. Groff

Publications

The reported work is part of a 3 phased effort to identify human factors issues in the development of aviation technical manuals, and make recommendations for the improvement of those documents. Phase 1 of this research effort surveyed the procedures used by five manufacturers to develop maintenance documentation. Several human factors issues were identified in the development process employed by these manufacturers. They included the reactive rather than proactive use of user evaluations, the limited use of user input and procedure validation, no systematic attempts to track error, and the lack of standards for measuring document quality. Given the issues …


Native Image Logo, Hank Lehrer, Brent D. Bowen Jan 2002

Native Image Logo, Hank Lehrer, Brent D. Bowen

Introduction

Native Image Logo


Winnebago Tribal Council, Hank Lehrer, Brent D. Bowen Jan 2002

Winnebago Tribal Council, Hank Lehrer, Brent D. Bowen

Curriculum Development

Winnebago Tribal Council 2002


Library Services For Off-Campus Business Professionals, Anne Marie Casey Jan 2002

Library Services For Off-Campus Business Professionals, Anne Marie Casey

Publications

Central Michigan University has been offering degree programs to business professionals off-campus since 1971 through the College of Extended Learning. In 1976, Off-Campus Library Services was formed to provide library services exclusively for students enrolled in off-campus courses. This article describes the off-campus administration degree programs and the reference, instruction, and document delivery services that Off-Campus Library Services provides to these students.


Fair Is Fair, Or Is It? Library Services To Distance Learners, Anne Marie Casey, Sheri Sochrin, Stephanie Fazenbaker Race Jan 2002

Fair Is Fair, Or Is It? Library Services To Distance Learners, Anne Marie Casey, Sheri Sochrin, Stephanie Fazenbaker Race

Publications

Librarians from the Florida Distance Learning Reference and Referral Center, a statewide reference service, Central Michigan University, a public university, and Springfield College, a private college, discuss the issues surrounding the provision of library services to distance learners. The panel shares the challenges and success of serving a distant clientele within their different institutional settings.


Collection Development For Distance Learning, Anne Marie Casey Jan 2002

Collection Development For Distance Learning, Anne Marie Casey

Publications

The ACRL Guidelines for Distance Learning Library Services (ACRL 2000) define distance learning library services as, “… those … in support of college, university, or other post-secondary courses and programs offered away from a main campus, or in the absence of a traditional campus, and regardless of where credit is given. These courses may be taught in traditional or non-traditional formats or media, may or may not require physical facilities, and may or may not involve live interaction of teachers and students. The phrase is inclusive of courses in all post-secondary programs designated as extension, extended, off-campus, extended campus, distance, …


Increasing Document Delivery To Off-Campus Students Through An Interdepartmental Partnership, Anne Marie Casey, Pamela A. Grudzien Jan 2002

Increasing Document Delivery To Off-Campus Students Through An Interdepartmental Partnership, Anne Marie Casey, Pamela A. Grudzien

Publications

At Central Michigan University, two separate departments in the Libraries have historically handled library services to distance learning and on-campus students. In 1999, Off-Campus Library Services and Interlibrary Loan (ILL) partnered to provide additional services to off-campus students through the on-campus ILL department. In this paper, the authors discuss the procedures, budget, successes and challenges of this interdepartmental cooperation.