Open Access. Powered by Scholars. Published by Universities.®
Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Social and Behavioral Sciences
A Big Data Exploration Of The Informational And Normative Influences On The Helpfulness Of Online Restaurant Reviews, Stephanie Meek, Violetta Wilk, Claire Lambert
A Big Data Exploration Of The Informational And Normative Influences On The Helpfulness Of Online Restaurant Reviews, Stephanie Meek, Violetta Wilk, Claire Lambert
Research outputs 2014 to 2021
© 2020 Edith Cowan University With the proliferation of user generated online reviews, uncovering helpful restaurant reviews is increasingly challenging for potential consumers. Heuristics (such as “Likes”) not only facilitate this process but also enhance the social impact of a review on an Online Opinion Platform. Based on Dual Process Theory and Social Impact Theory, this study explores which contextual and descriptive attributes of restaurant reviews influence the reviewee to accept a review as helpful and thus, “Like” the review. Utilising both qualitative and quantitative methodologies, a big data sample of 58,468 restaurant reviews on Zomato were analysed. Results revealed …
The State Of #Digitalentrepreneurship: A Big Data Leximancer Analysis Of Social Media Activity, Violetta Wilk, Helen Cripps, Alexandru Capatina, Adrian Micu, Angela-Eliza Micu
The State Of #Digitalentrepreneurship: A Big Data Leximancer Analysis Of Social Media Activity, Violetta Wilk, Helen Cripps, Alexandru Capatina, Adrian Micu, Angela-Eliza Micu
Research outputs 2014 to 2021
This paper examined online sentiment, key themes and patterns evident in social media activity about digital entrepreneurship. It provides a snapshot-in-time, visual-first perspective on social media user-generated-content (UGC) to better understand the topic of digital entrepreneurship. Global data consisting of 31,017 publicly available UGC which used the #digitalentrepreneurship (hashtag) and the keywords ‘digital entrepreneurship’ were collected. A computer assisted qualitative data analysis software (CAQDAS), Leximancer, was used for an automated text-mining analysis. There is positive online sentiment surrounding digital entrepreneurship technology, ecosystem and industry, and one which promotes women transformation of digital entrepreneurship globally. Negative sentiment pointed out that future …