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Social and Behavioral Sciences Commons™
Open Access. Powered by Scholars. Published by Universities.®
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- Interpersonal and Small Group Communication (10)
- Organizational Communication (9)
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- Social Influence and Political Communication (5)
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- Leadership (4)
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- Communication (3)
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- LMX (3)
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- Leadership communication (3)
- Abused women (2)
- Civic engagement (2)
- Conversation (2)
- Family violence (2)
- Interpersonal relationships (2)
- Leader-member exchange (2)
- Leader–member exchange (2)
- Marital communication (2)
- Mass media (2)
- Organizational communication (2)
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- Organizational tension (2)
- Parent & child (2)
- Public sphere (2)
- Abuse (1)
- Acculturation (1)
- Adult sons (1)
- Aggression (1)
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- Audiences; high definition television; image quality analysis; NTSC (television format); psychology; television broadcasting of news; truthfulness & falsehood (1)
- Behavioral intention (1)
- Christianity (1)
- Collaboration (1)
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Articles 1 - 30 of 46
Full-Text Articles in Social and Behavioral Sciences
The Dueling Influences On Stigma Toward Mental Illness: Effects Of Interpersonal Familiarity And Stigmatizing Mediated Portrayals Of Mental Illness On Attitudes, Bridget Rubenking, Cheryl C. Bracken
The Dueling Influences On Stigma Toward Mental Illness: Effects Of Interpersonal Familiarity And Stigmatizing Mediated Portrayals Of Mental Illness On Attitudes, Bridget Rubenking, Cheryl C. Bracken
Communication Faculty Publications
Popular media is both a common source for information about mental illness and notorious for its disproportionately negative and violent portrayals of those with mental illness. This research undertook an experiment (N = 92) to explore the competing influences of mass communication messages and interpersonal familiarity/ experience with people with mental illness on stigmatizing attitudes toward the mentally ill. Results demonstrate that exposure to negative, violent mediated portrayals of the mentally ill increase stigmatizing attitudes toward the mentally ill, while exposure to positive, sympathetic portrayals of the mentally ill relates to less stigmatizing attitudes toward the mentally ill. Greater interpersonal …
Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay
Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay
Communication Faculty Publications
Although it is clear that leadership plays a significant role in followers’ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with members’ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings …
“What I Love About Technology”: Older Adults And Mobile Communication Technologies, Cheryl C. Bracken, Hocheol Yang, Gary Pettey
“What I Love About Technology”: Older Adults And Mobile Communication Technologies, Cheryl C. Bracken, Hocheol Yang, Gary Pettey
Communication Faculty Publications
In a series of in-depth interviews, ten older adults described their use and experience with mobile technologies (e.g., E-readers and tablets). The results reveal that while older adults may not be leaders in new technology adoption, they do utilize mobile technology when they find it useful. The participants expressed both satisfaction and some frustration with their mobile devices. Participants suggested that the devices allowed them to partake in behaviors they might not be able to otherwise enjoy for a variety of physical and social reasons.
Conversation At Work: The Effects Of Leader-Member Conversational Quality, Guowei Jian, Francis Dalisay
Conversation At Work: The Effects Of Leader-Member Conversational Quality, Guowei Jian, Francis Dalisay
Communication Faculty Publications
Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ …
Revisiting The Use Of Secondary Task Reaction Time Measures In Telepresence Research: Exploring The Role Of Immersion And Attention, Cheryl C. Bracken, Gary Pettey, Mu Wu
Revisiting The Use Of Secondary Task Reaction Time Measures In Telepresence Research: Exploring The Role Of Immersion And Attention, Cheryl C. Bracken, Gary Pettey, Mu Wu
Communication Faculty Publications
In this experimental study, we use secondary task reaction time (STRT) to measure Attention to a media presentation and compare STRT to traditional self-report measures of Telepresence (immersion, social reality, spatial presence, and transportation) and enjoyment. Further, we compare the STRT measure with the composite items of Telepresence–Immersion. The results indicate that STRT may be useful for measuring some sub-dimensions of Telepresence. Implications are discussed.
Investigating The Impact Of Television Advertisement Image Quality On Telepresence, Attitude Towards Brands And Purchase Intentions, Cheryl C. Bracken
Investigating The Impact Of Television Advertisement Image Quality On Telepresence, Attitude Towards Brands And Purchase Intentions, Cheryl C. Bracken
Communication Faculty Publications
In an experiment manipulating the image quality of television ads, 127 participants watched television commercials in either high or low image quality. The participants rated each ad for their attitude towards the ad and purchase intentions. Additionally, sensations of telepresence and transportation were assessed. The participants who viewed the ads in higher image quality reported more positive attitudes towards the brands, and higher levels of telepresence. The implications are discussed.
Leader–Member Conversational Quality Scale Development And Validation Through Three Studies, Guowei Jian, Xiaowei Shi, Francis Dalisay
Leader–Member Conversational Quality Scale Development And Validation Through Three Studies, Guowei Jian, Xiaowei Shi, Francis Dalisay
Communication Faculty Publications
The continuing development of leadership research calls for measurement instruments that can tap into the communication process between leaders and members. The purpose of this present research is to develop and validate a Leader–Member Conversational Quality (LMCQ) scale—an instrument that measures the quality of conversations between leaders and members in the workplace. A series of three studies were conducted. Study I involved item generation and content validity assessment. Study II undertook the task of scale construction and reliability assessment. Study III tested the convergent, discriminant, and criterion-related validity of the scale. These studies resulted in a nine-item instrument with sufficient …
Conceptualizing Communication Capital For A Changing Environment, Leo Wayne Jeffres, Guowei Jian, Sukki Yoon
Conceptualizing Communication Capital For A Changing Environment, Leo Wayne Jeffres, Guowei Jian, Sukki Yoon
Communication Faculty Publications
With rapidly evolving technologies, boundaries between traditional modes of communication have blurred, creating an environment that scholars still describe from viewpoints as researchers in interpersonal, organizational or mass communication. This manuscript looks at the social capital literature and argues for conceptualizing “communication capital” to help understand the impact of communication phenomena in a changing environment. The literature has treated interpersonal communication variables as components of social capital and mass communication variables as factors affecting social capital, but scholars long ago recognized their reinforcing nature, leading us to develop a concept of communication capital merging symbolic activity across domains in its …
Understanding The Wired Workplace: The Effects Of Job Characteristics On Employees' Personal Online Communication At Work, Guowei Jian
Communication Faculty Publications
As organizations increasingly embrace Internet technologies in daily work activities, an unintended consequence is the growing personal Internet use by employees. This study examines the association between job characteristics and a particular form of personal Internet use at work, personal online communication (POC). The study analyzes data of the 2008 Networked Workers Survey sponsored by the Pew Internet & American Life Project. The results demonstrate that job characteristics explain a large, significant portion of the variance of POC at work. The findings suggest that for jobs with high knowledge intensity, managing POC could be approached from a work–life balance perspective. …
Does Culture Matter? The Effects Of Acculturation On Workplace Relationships, Guowei Jian
Does Culture Matter? The Effects Of Acculturation On Workplace Relationships, Guowei Jian
Communication Faculty Publications
In spite of immigrants’ growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader–member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one’s host culture and retention of one’s original culture, …
Revisiting The Association Of Lmx Quality With Percieved Role Stressors: Evidence For Inverted-U Relationships Among Immigrant Europeans, Guowei Jian
Communication Faculty Publications
Although earlier research on leader-member exchange (LMX) theory supported a negative linear relationship between LMX quality and role stressors, recent studies suggest that a more complex, nonlinear relationship may exist between LMX quality and variables traditionally associated with it. Based on communication research of LMX and social exchange theory, the aim of this article is to revisit the relationship between LMX quality and role stressors by reconceptualizing their associations and testing the hypotheses of an inverted U relationship. A survey study among immigrant employees revealed differential effects of LMX quality on role stressors. In particular, with role conflict and role …
Structural Pluralism And The Community Context: How And When Does The Environment Matter?, Leo Wayne Jeffres, Edward Horowitz, Cheryl Campanella Bracken, Guowei Jian, Kimberly Neuendorf, Sukki Yoon
Structural Pluralism And The Community Context: How And When Does The Environment Matter?, Leo Wayne Jeffres, Edward Horowitz, Cheryl Campanella Bracken, Guowei Jian, Kimberly Neuendorf, Sukki Yoon
Communication Faculty Publications
Several long-standing theories intersect in discussing the impact of community characteristics and of the mass media. The structural pluralism model popularized by Tichenor and his colleagues says that social structure influences how mass media operate in communities because they respond to how power is distributed in the social system, whereas the linear model says that the increasing size of a community's population leads to more social differentiation and diversity and corresponding increases in subcultures with their own beliefs, customs, and behaviors. Recently, there has been a concern about how changes in society have led to a decline in organizational activity …
Viewing The Public Sphere With Influentials And Citizens, Leo Wayne Jeffres, Guowei Jian, Jae-Won Lee, C. Ellen Connally, Josie El Seikali
Viewing The Public Sphere With Influentials And Citizens, Leo Wayne Jeffres, Guowei Jian, Jae-Won Lee, C. Ellen Connally, Josie El Seikali
Communication Faculty Publications
The currently popular emphasis on democratic discussion in the “public sphere” often is critically viewed by observers commenting on issues of participation, empowerment, and efficacy without input from influentials, whose voices often are the content of public debates. Habermas was critical of the quality of democratic discourse, arguing for an “ideal speech situation” where participants are free to question all proposals; introduce proposals; and express their attitudes, wishes, and needs. This article examines perceptions of the climate of communication in the public sphere by influentials and the general public of a major urban area.
Formative Research Regarding Kidney Disease Health Information In A Latino American Sample: Associations Among Threat, Efficacy, Frame, And Behavioral Intent, Katheryn C. Maguire, Jay Gardner, Pradeep Sopory, Guowei Jian, Marcia Roach, Joe Amschlinger, Marcia Moreno, Garey Pettey, Gianfranco Piccone
Formative Research Regarding Kidney Disease Health Information In A Latino American Sample: Associations Among Threat, Efficacy, Frame, And Behavioral Intent, Katheryn C. Maguire, Jay Gardner, Pradeep Sopory, Guowei Jian, Marcia Roach, Joe Amschlinger, Marcia Moreno, Garey Pettey, Gianfranco Piccone
Communication Faculty Publications
Using prospect theory and the extended parallel process model, this study examined the effect of gain/loss message framing on perceptions of severity, susceptibility, response efficacy, and self efficacy (derived from the extended parallel process model), as well as perception of message effectiveness and behavioral intention in a community based Latino American sample. Results indicated no significant differences between a gain- and loss-frame for any of the outcome variables. In addition, message effectiveness, susceptibility, and response efficacy were the best predictors of intention to engage in early testing behavior.
Moving From Theorizing To Application: Predicting Audience Enjoyment Of Tv Formats, Leo W. Jeffres, Cheryl C. Bracken, David Atkin, Kimberly A. Neuendorf
Moving From Theorizing To Application: Predicting Audience Enjoyment Of Tv Formats, Leo W. Jeffres, Cheryl C. Bracken, David Atkin, Kimberly A. Neuendorf
Communication Faculty Publications
No abstract provided.
Telepresence, Soundscapes And Technological Expectation: Putting The Observer Into The Equation, Gary Pettey, Cheryl C. Bracken, Bridget Rubenking, Michael Buncher
Telepresence, Soundscapes And Technological Expectation: Putting The Observer Into The Equation, Gary Pettey, Cheryl C. Bracken, Bridget Rubenking, Michael Buncher
Communication Faculty Publications
In an experiment exploring the impact of sound on sensations of telepresence, 126 participants watched a video clip using either headphones or speakers. The results illustrate that sound is an important factor in stimulating telepresence responses in audiences. Interactions between soundscape and screen size were also revealed. A traverse interaction between aural/visual congruency and soundscapes was evident. A second data set of 102 participants was collected to illuminate the effect of technological expectation that emerged in the first study. Expectations had been mentioned in other studies, and the data support the notion that people have an expectation of the technological …
The Impact Of Third Places On Community Quality Of Life, Leo Wayne Jeffres, Cheryl Campanella Bracken, Guowei Jian, Mary F. Casey
The Impact Of Third Places On Community Quality Of Life, Leo Wayne Jeffres, Cheryl Campanella Bracken, Guowei Jian, Mary F. Casey
Communication Faculty Publications
Older cities struggling with issues of survival focus on jobs and the economy, but competition requires all cities to pay attention to the quality of life that attracts residents. Creating such an inviting environment includes “third places” that foster community and communication among people outside of home and work, yet we have little empirical evidence that speaks to the subject, or their importance for a community’s quality of life. Here we report on a national U.S. survey that asked people to identify such places in their community, producing a wide variety of “third places” that ranged from the most popular …
The Impact Of Third Places On Community Quality Of Life, Leo W. Jeffres, Cheryl C. Bracken, Guowei Jian, Mary F. Casey
The Impact Of Third Places On Community Quality Of Life, Leo W. Jeffres, Cheryl C. Bracken, Guowei Jian, Mary F. Casey
Communication Faculty Publications
No abstract provided.
Parameter Estimation Validity And Relationship Robustness: A Comparison Of Telephone And Internet Survey Techniques, Cheryl C. Bracken, Leo W. Jeffres, Kimberly Neuendorf, David Atkin
Parameter Estimation Validity And Relationship Robustness: A Comparison Of Telephone And Internet Survey Techniques, Cheryl C. Bracken, Leo W. Jeffres, Kimberly Neuendorf, David Atkin
Communication Faculty Publications
With the expansion of telecommunication and online technologies for the purpose of survey administration, the issue of measurement validity has come to the fore. The proliferation of automated audio services and computer-based survey techniques has been matched by a corresponding denigration of the quality of traditional phone survey data, most notably as an outcome of falling response rates. This trend, combined with the introduction of screening technologies and answering machines, represents a barrier to the proper execution of survey research. Whereas the question was once, “can technology-assisted surveys achieve the same level of validity as traditional phone surveys?”, the question …
Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian
Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian
Communication Faculty Publications
Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical …
The Influence Of Communication And Cosmopoliteness On Quality Of Life Perceptions, Leo W. Jeffres, Kimberly A. Neuendorf, Cheryl C. Bracken, David Atkin
The Influence Of Communication And Cosmopoliteness On Quality Of Life Perceptions, Leo W. Jeffres, Kimberly A. Neuendorf, Cheryl C. Bracken, David Atkin
Communication Faculty Publications
The Influence of Communication and Cosmopoliteness on Quality of Life Perceptions
Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian
Unpacking Unintended Consequences In Planned Organizationalchanges: A Process Model, Guowei Jian
Communication Faculty Publications
The author develops a process model of the unintended consequences in planned organizational change that draws on the structuration, organizational change, and organizational tension literatures. The model depicts the communicative actions of both senior management and employees and reveals the dynamic through which unintended consequences unfold. The model extends theoretical understandings of planned organizational change and discusses how future research can build a dialectic and dialogic model of planned change focused on employee participation. The author illustrates the model with a case study of organizational change and its unintended consequences. The article concludes with insights on change management for practitioners …
“Omega Is A Four-Letter Word”: Toward A Tension-Centered Modelof Resistance To Information And Communication Technologies, Guowei Jian
Communication Faculty Publications
The adoption of enterprise-wide information and communication technologies (ICTs) has become a growing trend in a wide range of industries. Resistance has been identified as one of the most common reasons for unsuccessful implementations. Assuming technologies as fixed objects, many existing theories tend to reduce resistance to psychological mechanisms or structural misalignment. The purpose of this study is to retheorize resistance to ICTs by integrating a social constructionist perspective of technology and a framework of organizational tensions. By employing qualitative methods, a case study examined the adoption, implementation and use of an enterprise-wide software system in a technology service organization. …
Spanning The Boundaries Of Work: Workplace Participation, Political Efficacy, And Political Involvement, Guowei Jian, Leo Wayne Jeffres
Spanning The Boundaries Of Work: Workplace Participation, Political Efficacy, And Political Involvement, Guowei Jian, Leo Wayne Jeffres
Communication Faculty Publications
Based on the political spillover theory, this study examines the boundary-spanning aspect of workplace participation—the association between participation at work and in politics. A telephone survey was conducted using a regional probability sample. Results indicate that decision involvement at work is positively associated with political voting while work community participation is positively associated with involvement in local communities and political party and campaign activities. The study reveals that internal political efficacy mediates the relationship between job autonomy and political participation.
Voicing Complaints In The Public Arena, Leo Wayne Jeffres, Guowei Jian, David Atkin
Voicing Complaints In The Public Arena, Leo Wayne Jeffres, Guowei Jian, David Atkin
Communication Faculty Publications
This study draws on several literatures--the Tichenor et al. (1980) pluralism model stressing community constraints, the spiral of silence literature stressing the importance of the climate of communication, and the currently popular emphasis on democratic discussion in the "public sphere." In the Tichenor et al. (1980) model, media stress consensus and avoid conflict in more homogeneous communities. Here we extend the issue to question whether community characteristics affect perceptions of the climate of communication and one's comfort in voicing complaints in public. The results present some support for existing theory as well as some contradictions.
Perceived Source Credibility Of Local Television News: The Impact Of Television Form And Presence, Cheryl C. Bracken
Perceived Source Credibility Of Local Television News: The Impact Of Television Form And Presence, Cheryl C. Bracken
Communication Faculty Publications
An increasing number of local news stations are producing and broadcasting their newscasts in high-definition television (HDTV), but to date there has not been an investigation of audience perceptions of news in high definition. This study presents the results from an experiment investigating the influence of television form (image quality and field of view) on presence and audiences' perceptions of source credibility for news anchors and local news. The results demonstrate that improved image quality (HDTV) has a positive influence on audience perceptions of source credibility and the overall credibility of newscasts. Implications are discussed.
Understanding Employees' Willingness To Contributeto Shared Electronic Databases: A Three-Dimensional Framework, Guowei Jian, Leo Wayne Jeffres
Understanding Employees' Willingness To Contributeto Shared Electronic Databases: A Three-Dimensional Framework, Guowei Jian, Leo Wayne Jeffres
Communication Faculty Publications
Work organizations increasingly adopt shared electronic databases. However, employees' unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees' willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large …
Worship Styles, Musicand Social Identity: A Communication Study, Terri Lynne Johnson, Jill E. Rudd, Kimberly Neuendorf, Guowei Jian
Worship Styles, Musicand Social Identity: A Communication Study, Terri Lynne Johnson, Jill E. Rudd, Kimberly Neuendorf, Guowei Jian
Communication Faculty Publications
This quantitative study investigates music and worship style preferences. A survey measured participants' worship and music preferences in order to further examine the relationship between the two. Multiple and logistic regressions were significant indicating that preferred music genres can be used to predict one's worship style preference. Further investigation used Social Identity Theory to examine the conflict that often occurs within churches over music and worship styles. Therefore, the survey included the Identification with a Psychological Group scale to measure participants' identification with the Lutheran Church Missouri Synod. Multiple regression results showed a significant overall prediction of organizational identity, indicating …
Presence And Image Quality: The Case Of High-Definition Television, Cheryl C. Bracken
Presence And Image Quality: The Case Of High-Definition Television, Cheryl C. Bracken
Communication Faculty Publications
Previous research has demonstrated that form variables can increase television viewers' sense of presence. The current broadcasting of high-definition television (HDTV) programming makes testing this relation between form and presence possible in a new context, image quality. In this experiment, television viewers watched either HDTV or standard-definition television images and then rated their viewing experience on a pencil-and-paper questionnaire. The results demonstrate that HDTV provided viewers with a greater sense of presence than the current standard, thus providing empirical evidence for the claim that improved image quality will lead to television viewers' experiencing presence. Additionally, the results suggest that with …
Gamers’ Sensations Of Spatial, Social, And Co-Presence While Playing Online Video Games, Cheryl Campanella Bracken, R. L. Lange, James Denny
Gamers’ Sensations Of Spatial, Social, And Co-Presence While Playing Online Video Games, Cheryl Campanella Bracken, R. L. Lange, James Denny
Communication Faculty Publications
There is an increasing number of video gamers who are playing games online. Previous research has demonstrated that off line gamers experience sensations of presence “the illusion of non-mediation” (Lombard & Ditton, 1997). The current study, explores through focus groups, the type of presence online gamers report experiencing. The results demonstrate that online gamers report having sensations that can be classified into all three main presence types: spatial (physical), social, and co-presence.